Support Officer

Job description:

Simplilearn, a leading online learning platform, is seeking a Support Officer to join our team in Chennai, Tamil Nadu, IN. This part-time entry-level position is perfect for motivated individuals who are confident in their abilities and possess excellent people management and critical thinking skills.

Responsibilities: - Provide customer support through email, phone, and chat channels - Assist customers with any technical issues they may encounter while using our platform - Troubleshoot problems and provide solutions in a timely manner - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to maintain high-quality support standards

Requirements: - No prior experience required, but a willingness to learn and grow is essential - Excellent communication skills and a positive attitude - Strong problem-solving abilities and the ability to think critically - Ability to manage multiple tasks simultaneously and prioritize effectively - Must be a team player and able to work in a fast-paced environment - Comfortable working with technology and learning new systems quickly

Benefits: - Retirement plan - Company equipment provided - Paid Time Off (PTO)

Working environment: At Simplilearn, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and believe that a diverse team leads to better outcomes for our customers.

Equal opportunity statement: Simplilearn is an equal opportunity employer and is committed to providing a fair and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to apply: 2024-06-26

If you meet the requirements and are interested in joining our team as a Support Officer, please submit your application before the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.