Support Specialist

As a Support Specialist at NoBroker in Chennai, Tamil Nadu, you will play a crucial role in providing exceptional customer service and technical support to our clients. This part-time position at the Associate Level requires a minimum of 2 years of experience, where you will thrive in a fast-paced and dynamic work environment.

Responsibilities: - Responding to customer inquiries and providing assistance through various channels such as phone calls, emails, and chats - Resolving customer issues efficiently and effectively, ensuring a high level of customer satisfaction - Collaborating with other team members to escalate and resolve issues that require further attention - Keeping detailed records of customer interactions and transactions - Contributing to the improvement of support processes and procedures - Maintaining a positive and professional attitude at all times

Requirements: - Confident and energetic personality with a passion for helping others - Strong attention to detail and ability to adapt to changing situations - Excellent verbal and written communication skills - Proficiency in using customer service software and tools - Ability to work well under pressure and meet deadlines - Experience in a customer service or technical support role is preferred

In addition to a competitive salary, NoBroker offers a comprehensive benefits package that includes vision insurance, a joining bonus, and disability insurance. We are dedicated to creating a working environment that cultivates leaders who foster inclusivity and mentorship.

Equal Opportunity Statement: NoBroker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to these factors.

Join our team as a Support Specialist and make a positive impact on our customers' experience with NoBroker. Apply now before the deadline on June 23, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.