Remote Web Chat Associate

Job Description:

Myntra is seeking a Remote Web Chat Associate to join our dynamic team in Delhi. As a part-time member of our team, you will be responsible for providing exceptional customer service through web chat interactions.

Responsibilities: - Responding to customer inquiries and concerns through web chat in a timely and professional manner - Resolving customer issues and ensuring customer satisfaction - Providing product information and recommendations to customers - Assisting customers with order placement and tracking - Collaborating with other team members to ensure a seamless customer experience - Meeting and exceeding performance metrics and goals

Requirements: - 3 years of experience in customer service or a related field - Ability to work remotely with a strong internet connection - Resilient and passionate personality traits - Strong leadership and project management skills - Excellent communication skills - Ability to multitask and prioritize in a fast-paced environment

Benefits: - Profit sharing - Joining bonus - Travel opportunities

Working Environment: At Myntra, we strive to pursue excellence in every endeavor and set a high standard for achievement. We provide a supportive and collaborative work environment where employees are empowered to succeed.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Myntra is an equal opportunity employer and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.