Web Chat Officer - Work from home

Job Description:

NoBroker is seeking a motivated and dedicated individual to join our team as a Web Chat Officer. This is a part-time, work-from-home position based in Bangalore, Karnataka, IN. As an Entry Level Web Chat Officer, you will be responsible for providing exceptional customer service through online chat interactions with clients, resolving their queries and concerns in a timely and efficient manner.

Responsibilities: 1. Engaging with clients through web chat to provide support and assistance. 2. Answering inquiries, resolving issues, and providing guidance on our services. 3. Maintaining a high level of professionalism and customer service at all times. 4. Escalating complex issues to the appropriate departments for resolution. 5. Keeping accurate records of customer interactions and transactions. 6. Collaborating with team members to improve overall customer experience. 7. Adhering to company policies and procedures at all times.

Requirements: 1. No prior experience required - training will be provided. 2. Hardworking and reliable individual who can work independently. 3. Possess emotional intelligence and strong problem-solving skills. 4. Excellent written communication skills. 5. Must have a reliable internet connection and a quiet workspace. 6. Ability to multitask and prioritize tasks effectively. 7. Proficiency in using web chat platforms. 8. Flexibility to work evenings and weekends as needed.

Benefits: - Dental insurance - Life insurance - Joining Bonus

Working Environment: At NoBroker, we strive to spark creativity and motivation in an environment that inspires greatness. You will have the opportunity to work in a supportive and collaborative team setting, with opportunities for growth and development.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: NoBroker is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.