Support Assistant - Remote Work

We are looking for a dedicated and confident Support Assistant to join our remote team at Zerodha in Mumbai, Maharashtra, IN. This is a part-time entry-level position with zero years of experience required. As a Support Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Key responsibilities: 1. Responding to customer inquiries and resolving issues via email, chat, and phone. 2. Providing technical assistance and troubleshooting for our online trading platform. 3. Assisting clients with onboarding and account setup. 4. Collaborating with other team members to improve overall customer experience. 5. Maintaining accurate records of customer interactions and transactions.

Requirements: 1. Confident and dedicated individual with a strong work ethic. 2. Ability to make quick and effective decisions. 3. High emotional intelligence and ability to empathize with customers. 4. Excellent communication skills, both written and verbal. 5. Proficient in using computers and online tools.

Benefits: 1. Employee discounts on our services. 2. Free accommodation for remote work. 3. Paid Time Off (PTO) for eligible employees. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: Zerodha is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are a confident and dedicated individual with excellent decision-making skills and emotional intelligence, we encourage you to apply for this exciting opportunity. The deadline to apply is July 3, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.