Web Chat Representative - Remote Work

Job description:

Lendingkart is seeking a highly motivated and independent Web Chat Representative to join our team on a part-time basis. This is a remote work position based in Delhi, India, and offers a great opportunity for entry-level individuals looking to gain experience in the financial services industry.

Responsibilities: - Respond to customer inquiries and provide support via web chat. - Assist customers with loan applications, eligibility criteria, and general information about our services. - Ensure customer satisfaction by delivering high-quality and timely responses. - Manage multiple conversations simultaneously while maintaining a professional and friendly demeanor. - Collaborate with team members to improve processes and provide feedback on customer interactions.

Requirements: - No prior experience required - we will provide training. - Must be dedicated and able to work independently. - Strong time management skills to handle multiple chats simultaneously. - Excellent people management skills to effectively communicate with customers. - Basic computer skills and proficiency in typing.

Benefits: - Free accommodation for remote workers. - Travel and spending expenses covered. - Disability insurance provided for all employees.

Working environment: At Lendingkart, we strive to cultivate a sense of ownership and responsibility at every level. We encourage our employees to take initiative and contribute to the overall success of the company.

Equal opportunity statement: Lendingkart is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 5, 2024

If you are a motivated individual with a passion for customer service and looking to kickstart your career in the financial services industry, we encourage you to apply for the position of Web Chat Representative at Lendingkart. Apply now and take the first step towards a rewarding and fulfilling career.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.