Job Description - IELTS Demo Trainers - Part Time (Remote)

About us

We are building this and
this and
this

In short, we are building the platform to drive global careers for millennials from emerging economies
We work at the exciting intersection of the 2 hottest trends around - edtech & fintech!
And we love that we succeed as a business while powering the dreams of talented students!

Founder Profile

Arnav Kumar
is a graduate of IIT Kharagpur. Leap is his second company and he
has raised more than $30M in capital for his startups. In his last
role, he was a VC investor with SAIF Partners (Now Elevation
Capital), which is an early investor in paytm, meesho, urban
company, unacademy and many other unicorns. He thinks and tweets
about Product, Business Models and Company Building,
here

Vaibhav Singh
is a graduate of IIT Kharagpur. He spent his first 6 years at
DeutscheBank, across Singapore & Sydney to manage a $3Bn flow
book. He has built 2 fintech startups before, as a founding member
of CapitalFloat and Incred, both pioneering businesses valued
>$500Mn The Leap team has a fine balance of industry experience
(edtech, fintech, study abroad) and technical skills (engineering,
product, design)

About Role:
We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad.

The charter for this role will include:

● Assess customers' needs and provide assistance and information on product features
● Ensure high levels of customer satisfaction through excellent sales service
● Answer customer queries
● Process POS (point of sale) purchases
● “Go the extra mile” to drive sales
● Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis
● Remain knowledgeable on products offered and discuss available options
● Team up with co-workers to ensure proper customer service
● Build productive trust relationships with customers

Ideal Persona:
● Taught IELTS for at least 6 months or prior experience as a Sales Associate or Fresh Graduate
● Basic understanding of sales principles and customer service practices
● Proficiency in communication and interpersonal skills
● A friendly and energetic personality with customer service focus
● Track record of over-achieving sales quota
● Hands-on experience with POS transactions
● Graduate Degree in any discipline preferably BA/MA in English

Perquisite for this role will include:

● 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM, or 6:00PM – 11:00PM)

● Interact with students, get them enrolled & start their IELTS journey

Life @ Leap

Mutual Respect

We love people who are ‘relentlessly resourceful’. Find your way
out. Focus on the possibilities instead of the problems.

Bias for action

We take calculated risks backed by data and information available
and encourage fail fast to find the best solutions as soon as
possible

Learn & get better

Continuous learning and improvement is the key. We don’t stop
learning. We treat feedback as a gift and as an opportunity to get
better.

Growth mindset

We operate with a growth mindset and not a mindset of fear or
judgement. You are in control of your own ability to learn and
improve. We love Resilience.

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IELTS Demo Trainers - Part Time (Remote)