PUNE - REF93762W - General Ledger - Senior Associate Ops

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

To function as per the Service Level Agreement2) To achieve all the key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the management.6) To attend all meetings and trainings as per requirements.JOB RESPONSIBILITIES:1) To adhere the quality & quantity targets set for the team..2) Handling calls/ email received from vendors & Business Units related to General Ledger(Query on JVA Setup, Ledger Extracts, Journals etc. status) in SAP/ uniport3) Coordinating with the Payment Processing Team and invoice processing Team with queriesrelated to GL.4) Assisting callers on their queries related to JVA Statement5) Ensuring First Call Resolution is met6) Ensuring all the email are attended and answered accurately6) Bank & Balance sheet reconciliation7) Month End close task

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