Guest Relations Intern in Dubai, United Arab Emirates

The RMC Asia team is recruiting guest relations interns for IHG Hotels & Resorts in Dubai, United Arab Emirates. This exciting opportunity is one of the available program options in RMC Asia's Cultural Exchange Programs, which also include management training and contractual positions at top hotels and resorts in Asia. Set the stage for your successful future career by applying for this opportunity!

DETAILS

• Host: A 4-Star Hotel by IHG Hotels & Resorts
• Destination:  Dubai, United Arab Emirates
• Department: Front Office
• Program: Hospitality & Business Internship
• Duration: 6 - 12 months
• Intake: May 2024

GUEST RELATIONS - RESPONSIBILITIES

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about hotel services, amenities, areas, and venues
• Anticipate guest needs and build rapport with customers
• Address customer complaints
• Record information in the logbook daily
• Ensure compliance with health and quality standards
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity

PROGRAM BENEFITS

• Accommodation
• Visa sponsorship
• Monthly allowance
• 3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Medical insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!