Delivery Lead - Simplification Centre of Excellence

What is the opportunity?

This is an exciting opportunity to be part of the development and evolution of the overall Bank enterprise vision and to support the drive for transformation in a future focussed customer and colleague centric manner. You will work closely with a team of dynamic professionals with a broad range of experience and backgrounds across the Business. This is an opportunity to contribute to an innovative environment and be part of a team who continuously look for ways to deliver a simpler experience for our customers and colleagues by simplifying processes, systems and journeys and reducing operational risk and waste.

*This is a contract roleending December 2025*

In this role, you will:

• Own the delivery of Simplification initiatives. You will particularly be accountable for delivery in the Simplification Waves, working across the Bank and enabling business partners identify and deliver on their Simplification backlogs.
• Create a working environment that maximises the chances of success of the initiative and is responsible for delivery of the initiative outputs, ensuring the wider teams work in harmony to an agreed outcome.
• Be accountable for understanding and creating the right governance and risk mitigation for the initiatives, ensuring tracking, measuring, reporting and action as necessary. You will be an all-rounder who plays various roles depending on the requirement at the time. For example, you may act as scrum master, team effectiveness coach and business analyst all in one day.
• Be responsible for the delivery of transformational simplification initiatives, from initiation to closure, to meet defined business and technical objectives within agreed time, cost and quality standards.

What will make you stand out?

• Proven ability to deliver strategic customer, technical and business change initiatives in the financial services sector via process improvement/simplification and of delivering business value from those initiatives
• Experience in using agile methodologies
• Ability to use Lean and Six Sigma tools to solve complex product problems, satisfy critical to quality customer requirements and eliminate waste
• Proven track record in delivering large scale efficiency programmes via process improvement/simplification

While not crucial to apply the following would be a strong bonus!

• Jira and Confluence experience desirable
• Previous experience working as Scrum Master and operating in an agile framework desirable
• Lean experience or qualification
• Ideally a formal Project Management qualification (Prince 2, PMP)

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

Enterprise Simplification is part of the Strategy & Transformation Division and is aligned to the Simpler Business strategic pillar. Enterprise Simplification aims to deliver a simpler experience for our customers and colleagues right across the organisation by simplifying processes, systems and journeys; mitigation of non-financial risks; increased organisational efficiency underpinned by a culture of operational excellence and continuous improvement.

Why work with us?

The Bank of Ireland company culture prioritises work life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paidmaternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us, we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Flexible working matching promise

A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements.

#ij-hybrid #li-hybrid

Key Competencies

• Champion Transformation - Leader
• Agile - Leader
• Accountable - Leader
• One Group, one team - Leader
• Customer Focused - Leader

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. Reasonable accommodations are offered at every stage of our recruitment process. If you require any assistance, please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.