Accommodation Porter

Join our fabulous team at The Fleet Hotel as an Accommodation Porter .

The Accommodation Porter is an important position working closely with the Accommodation Manager & Accommodation Supervisors.

About Us

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Cafe which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.

Role/Responsibilities

PRIMARY OBJECTIVE OF POSITION

You will be responsible for the cleaning, service and maintaining of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.

• To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
• To follow established company standards as per the standard operating procedures.
• To clean and maintain all public areas.
• To operate these vehicles safely and according to instructions.
• To conduct deep clean service as per standard operating procedures and frequency.
• To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.
• To ensure that all guests privacy and comfort requests are responded to immediately.
• To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
• Anticipate guests' needs, respond promptly and acknowledge all guests.
• To communicate effectively with all other team members.
• To adhere to all systems and procedures in place.
• Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.
• To participate in training programmes as required.
• To clean guest areas, public toilets, corridors and reception areas
• To maintain store rooms in a clean and tidy condition at all time.
• To report all lost property and maintenance issues to Accommodation Management
• To greet all guests in a warm and a friendly manner 
• To ensure all bed linen and towels are removed from Corridors
• All rubbish and waste removed from the Corridors
• Ensuring linen is sent to the correct area
• Cleanliness of the corridor area at the end of each shift
• Be prepared to carry out any additional duties as directed to you by the Accommodation Manager

Requirements

The ideal candidate will possess at least 1 years' experience as an Accommodation Assistant in a 4* hotel setting

Perks and Benefits of working at The Fleet Hotel

Competitive rate of pay

PRSA pension scheme

Career progression opportunities across the Windward group

Employee Assistance Programme

Digital Wellness Programme

Complimentary, high quality meals on duty including breakfast, lunch & dinner

Discounted room & dining rates in Windward properties for you as well as friends and family

Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days

About Windward Management

The Fleet Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Join Us Today as an Accommodation Porter !