Creative Manager

Title: Creative Manager
Rank: Level 3 Manager 
Location: Dublin
Role: Hybrid
Reports To: Creative Ireland Function Lead

Creative Manager 

We are looking for a passionate and experienced Creative Manager to join our in-house Creative team. 

The Creative Manager develops strategies to execute (multi-disciplinary) projects, they meet with the stakeholder to discuss and approve the proposed creative direction.  They ensure that a project vision is created and enacted on time, on budget and they manage the people, processes, and technology that make it happen. 

In this role, you are responsible for managing a team of graphic and document designers, which involves both the engagement and development of these people. This individual has developed in-depth industry knowledge and experience in a creative field or wider creative management and is responsible for the direction of a creative team and its people. They move the team forward creatively whilst thinking of new and strategic opportunities on how the team works with the business now, and into the future. Keeping abreast of and communicating to the team; industry trends and global brand updates where applicable is key here. 

The creative manager will serve as the facilitator for projects and will ideate and guide the development of the initial concepts for all campaigns. They need to have a user centric mindset to solving problems, interpersonal skills, communication skills, and multitasker skills to ensure team members have fulfilled their responsibilities and that every part of the creative project runs smoothly. Critiquing and benchmarking creative work is a huge part of this role as is ensuring quality control and excellence in service delivery. By championing collaboration, along with problem solving skills to deal with whatever problems surface during the creative process, the creative manager will be set up for success.  

The Creative Manager role is part of our Leadership function which sits within the Creative Team and as such, supports the Function Lead with planning and preparation for team meetings as needed.

Key Responsibilities

• Play a key leadership role to ensure excellence in service delivery from the Creative Ireland team – this includes but is not limited to people and performance management, recruitment and onboarding, process improvement and stakeholder management
• Oversee original concepts for projects with specific focus on visual elements across multi-channels including design, motion, video and broadcast and in line with stakeholder requirements. 
• Use artistic skills and knowledge of the production and design processes to ensure outputs that effectively targets the campaign's audience and achieves the stakeholder’s objectives for the campaign.
• Presenting ideas to multi-disciplinary creative teams and stakeholders when required
• Reviewing creative assets produced offering feedback and advising guidance and advice to ensure a high level of quality control 
• Meeting and guiding creative team members at project kick off/check-in points throughout and at project closure stages where needed 
• Mentoring the creative team at all levels to understand design trends, global EY changes, feedback from stakeholders and to celebrate creative success
• Work closely with the Operations Manager to ensure efficient resource planning, escalation and day to day running of the Creative Team
• Be a career counsellor within the senior levels and provide individual coaching and performance feedback
• Point of escalation for stakeholder direction, third round of escalation for team matters and the primary point of escalation between the team and Function Lead when dealing with creative matters 
• Define and contribute to improvements in creative processes and technology that ensure the effective operation of the team
• Seeks out business development opportunities with stakeholders for Creative Ireland team
• Provide considered and well thought out input to Function Lead for the annual creative budget process
• Recruitment of new team members, shortlist candidates and conduct first round interviews, where appropriate 
• Identify and procure freelance support as and when needed

Skills and Attributes 

• Creativity, vision, and big ideas
• Strong attention to detail
• Expert communicator and cool under pressure, working to high-pressure deadlines
• Teamwork skills, including the ability to work across multiple specialisms, with different creative team members and project participants
• Project management and leadership skills
• Time management and organisation skills for meeting deadlines and working on simultaneous projects
• Flexibility to accept constructive criticism, defend ideas and handle pressure
• Flexibility to adapt to changing plans and business needs
• Ability and willingness to get stuck in and get hands on when the team need support
• A people person with excellent interpersonal skills

What we look for

We look for people who have experience in working in a fast-paced business. People who will add value by pragmatically applying their unique skills as organisers and communicators. People that are prepared to push boundaries and challenge the status quo. People who will help us deliver our strategy in an ever-changing environment. Are you this person?

What we offer

We offer a competitive remuneration package that rewards you for your individual and team performance. As the business grows, we provide opportunities for you to grow too, by helping you develop new skills and progress your career. This includes support, coaching and feedback from your colleagues. But most of all, we believe in giving you the freedom and flexibility to handle your role in a way that’s right for you. To help you do that, we also offer:

• A hybrid working environment
• Total Rewards: A comprehensive package that covers flexible working and career development
• FlexEY: Lets you select benefits to suit your needs across holidays, health, well-being and more
• Annual reimbursement for health-related services such as gym membership

About EY

We are a global leader in assurance, tax, consulting, strategy and transaction services. We’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. We’ve a commitment to hiring and developing the most passionate people and become the best employer around. 

If you can confidently demonstrate that you meet the criteria above, come grow with us.