Digital & Community Fundraising Manager

Digital & Community Fundraising Manager

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The Digital & Community Fundraising Manager’s responsibilities include the development and delivery of One in Four’s digital fundraising strategy and community

Title: Digital & Community Fundraising Manager

Reporting to: Head of fundraising

Primary Place of Work: (Hybrid - remote working and in office) 35/36 Arran Quay, Smithfield, Dublin D07 E221

Working Hours: 4-Day Week; 28 hours per week

Nature of Post: Permanent (following 6-month probationary period)

Remuneration €36,000 (pro rata for four-day week)

RESPONSIBILITIES

Digital Fundraising

• Developing and implementing a digital fundraising plan to maximise income growth from website, social media and other online channels. 
• Managing social media across multiple channels, including content development, scheduling, advertising and fundraising.
• Building meaningful relationships with our subscribers and supports to attract, steward and retain donors.
• Create stories to effectively and respectfully communicate our impact online.

Community Fundraising

• Manage a calendar of events including One in Four’s signature events, community events and collections, and supporter led events e.g. marathons, mini marathons, cycles challenges etc.
• Recruit and manage supporters as required, to assist in reaching fundraising targets and in building awareness in local areas and communities.
• Answer, log, and return calls, e-mails & web enquiries regarding fundraising initiatives and events in a professional, friendly, and caring manner.
• Manage relationships with supporters before, during, and after receipt of funds and maintain a high level of supporter care with donors
• Provide marketing admin and support to fundraising events and community fundraisers including communication templates, graphics and best practice fundraising 
• Coordinate volunteers, permits, collection materials, etc. for Community events.

Administration 

• Ensure all supporter data is entered into the CRM system in a timely manner, entered correctly and completely, and is GDPR Compliant.
• Track, analyse and report on fundraising results and measure, manage and report performance using agreed performance measures
• Support the Head of Fundraising with other tasks assigned.

KPIS / PRIORITIES    

• Maintain and increase community fundraising revenue by 10% through signature event, community events and supporter led initiatives.
• Establish annual calendar of events and accompanying digital strategy.
• Active targeting of prospective community event hosts, securing an average minimum of one per quarter.
• Identify new leads through digital fundraising efforts and focus efforts on converting to donors.
• Increase awareness of One in Four and our work through social media and website views.

CANDIDATE PROFILE

• Emotionally intelligent, empathetic, resilient and sensitive to the environment in which One in Four operates.
• Ability to work under pressure and identify, set and deliver to deadlines.
• Knowledge of the principles of fundraising across a range of methodologies
• At least two (2) years’ fundraising experience in the charity sector, ideally in digital fundraising or community fundraising.
• Excellent written and verbal communications and influencing skills
• Excellent relationship management skills with proven experience in account/customer/donor management
• Experience in co-coordinating or managing marketing campaigns
• Strong organisational skills
• Strong ability to work working on own initiative
• Experience with CRM systems and cross-channel marketing platforms 

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