HR Operations Assistant - Start Immediately

We are searching for an expert HR Operations Assistant to join our vibrant team at Trócaire in Maynooth, Co. Kildare.
Growing your career as a Full Time HR Operations Assistant is a great opportunity to develop exceptional skills.
If you are strong in creativity, communication and have the right mindset for the job, then apply for the position of HR Operations Assistant at Trócaire today!

Trócaire is an INGO. We work with local partners in the world’s most at-risk communities

and with people in Ireland to tackle the underlying causes of poverty and injustice and

respond to the crises they create.

Together we bring about positive and lasting change for a just world.

Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East.

With the support of the generous people of Ireland, we work towards five goals:

• Defend Human Rights and Promote Access to Justice;
• Achieve Climate & Environmental Justice;
• Ensure Women & Girls’ Protection, Voice & Influence;
• Save Lives and Protect Human Dignity and
• Mobilise the Public on the island of Ireland to achieve Global Justice.

The HR Ops Assistant will be responsible for processing and overseeing the core HR administration processes and providing support to the wider HR team.

The HR Operations Assistant is the organisational “ go to ” person in relation to the HR system Trócaire People and plays a key role in the coordinating the system data management, process implementation, addressing user queries and providing regular accurate reports and system monitoring.

The role holder will also be responsible for providing professional advice, to stakeholder queries within agreed Service Level Agreements (SLAs) which arise within the HR Operations function. The successful candidate will collaborate with the HR Operations Team, the Payroll finance Team, Business Partners and service providers. The role will also involve dealing with employees from across the organisation.

Reporting to one of the HR Partners, this is a Specified Purpose Contract and is based in Maynooth [1] . An application can be made for a hybrid working arrangement under the Hybrid Working Policy and can be discussed with the line manager.

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.

Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. All offers of employment will be subject to pre employment checks including satisfactory references and appropriate screening (e.g. police/garda vetting, counter terrorism and anti-trafficking). Trócaire also participates in the InterAgency Misconduct Disclosure Scheme and all employees will be subject to this as part of contract of employment.

Key Duties & Responsibilities

• Provide the necessary administrative and operational support to the HR Team.
• Manage the HR inbox; provide timely and accurate advice to queries and requests within agreed SLAs to ensure positive stakeholder experience.
• Maintain, update and report on the HR system (Trócaire People) and ensure data accuracy and integrity.
• Administer regular and annual compensation and benefit (reward) processes and products e.g. salary reviews, pension, insurance, tax saver travel, bike to work.
• Provide guidance and process employee leave arrangements and schemes e.g. maternity, paternity, parental, flexible working.
• Keep up-to-date with HR policies and employment legislation in order to provide current and accurate information to employees and manage updates to the central HR policy repository.
• Actively contribute to the continuous development of the HR Operations team by offering suggestions and feedback ensuring effective and efficient administrative processes.
• Provide cover and assistance to the recruitment coordinator and other roles during leave and as required.
• Provide administrative support to the Head of HR and HR Partners as required.

• Provide administrative support for a range of HR processes including recruitment, on boarding, internal move and leaver processes, payroll, sick leave, performance management, learning and development, invoices processing.

• Maintain organisational charts.

• Support the HR Team on all HR initiatives and projects.

Behavioural Competencies in Line with Trócaire’s Competency Framework

• Leading: Reflecting our values of Participation & Accountability, acts to inspire and lead others to achieve their potential, demonstrating Trócaire’s values with integrity in order to achieve our organisation’s objectives.
• Communicating: Reflecting our value of Participation, being one organisation, communicating clearly and transparently across, teams, units, divisions, locations and other external organisations. Getting our message across with impact.
• Collaborating: Reflecting our values of Participation & Solidarity, partnering effectively as One Trócaire organisation and, in solidarity, maintains positive relationships built on trust and respect.
• Stewardship of Resources: Reflecting our value of Accountability and decision-making around the best use of resources. Using our resources transparently, sustainably, ethically, fairly & with integrity; acknowledging Trócaire’s reputation in the use of resources.
• Delivering Results: Reflecting our values of Accountability & Perseverance, getting a quality job done through effective performance, planning and decision making.
• Continual Improvement & Learning: Reflecting our values of Participation & Courage, constantly looking to learn and develop self, employees, and partners to better fulfil Trócaire’s’ mission.
• Flexibility & Change: Reflecting our values of Participation & Courage, adapts positively to change and to different ways of doing things; manages or takes part in change processes in a way that is appropriate to role in the organisation.

[1] As this post is based on the Island of Ireland, non EU / EEA nationals will require current and valid permission to work and reside in the Island of Ireland as work permits are only issued in exceptional

Requirements

Person Specification – Essential Requirements

(E) Qualification

• Leaving Certificate or Equivalent.
• Professional training in Administration related to HR, Business or equivalent area.
• A minimum of 1-2 years’ experience in a busy administrative role and a thorough understanding of operational HR processes, practices and systems

(E) Skills

• The ability to develop and maintain excellent working relationships with management teams, HR colleagues and employees

• Strong ICT skills including Word, Excel, & PowerPoint & Databases.

• Ability to manage and maintain highly sensitive and confidential information and to use discretion, diplomacy and tact.
• Ability to prioritise workload and work to deadlines
• Excellent organisational skills with particular attention to detail

• Strong customer service orientation

(E) Qualities

• Genuine interest in people, their well-being and their development in the work place
• A team player, a professional approach with a can-do attitude and collaborative style.
• Self-awareness coupled with exceptional interpersonal skills

(E) Other

• An interest in and an empathy with the work of Trócaire.

Person Specification – Desirable

(D) Qualification

CIPD member

• Up to date knowledge and understanding of current Employment Legislation and its practical application
• Experience of working in a multinational organisation or NGO

Benefits

For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Closing date for applications is Monday 20th March 2023

At Trócaire, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of performance and integrity in line with our organisational values. All recruitment decisions are made on the basis of organizational needs. Trócaire is committed to creating an inclusive environment of mutual respect, recruiting and employing staff from diverse backgrounds and with diverse identities, at all levels in the organisation. We will not tolerate discrimination on the basis of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disability. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Benefits of working as a HR Operations Assistant in Maynooth, Co. Kildare:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package