Service Sales Co-Ordinator

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Job Description - Service Sales Co-Ordinator

Description

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation.

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.

We are convinced that HVDC (High Voltage Direct Current) technology, solutions for energy transfer with direct current at high voltages, is a long-term sustainable solution. The technology is used for energy transmission over long distances and to connect electricity networks with minimal losses. In addition to energy transfer, HVDC technology also alleviates electricity quality problems and can contribute to the stabilization of connected power grids for offshore wind power or long-distance underwater transmissions, direct current is the only realistic energy transmission alternative.

Please note we are unable to provide visa sponsorship on this opportunity.

As the Service Sales Co-Ordinator , you will focus on sales of products/systems/services within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.

Your Responsibilities:

· Volume and profit: Sell products/systems/services to customers, focusing on volume, mix and profitability targets for PGGI Service.

· Customer relations: Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.

· Sales plans: Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.

· Sales: Creates added value for the customer and Hitachi Energy and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with Hitachi Energy offering and strategy (delivery time, payments, and general terms and conditions).

· Marketing: Ensures efficient marketing activities and value proposition to customers.

· New market opportunities: Identifies and drives the development of new market opportunities in the designated market and ensures knowhow sharing and cross-collaboration.

· Administration: Manages administrative procedures in sales processes and supports collection and project management activities as required.

· Offer preparation: Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.

Your Background:

· Extensive experience in the Medium & High Voltage market, gained from front end roles, sales or sales management, preferred.

· Degree or relevant technical qualification preferred

· Knowledge of electrical industry, preferred

· Knowledge of the customer & market segment

· Creative approach to developing new business

· Focused on delivering results

· Experience in delivering client-focused solutions based on customer needs

· Excellent listening, negotiation and presentation skills

· Excellent verbal and written communications skills

· Self-motivated and able to thrive in a results-driven environment

· Ability to prioritize among competing tasks

· Keen attention to detail and adherence to deadlines

· Proficient in the use of Microsoft Office Suite & Salesforce

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