Technical Records Director

“ At ACG we treat each other with dignity and respect and acknowledge each other’s unique skill sets and contributions to the team. We value the diversity of our people, andwe work together to achieve our goals and to celebrate oursuccesses. ”

Elizabeth Stevens – Senior Vice President Human Resources, IT & Communications

Recruitment Philosophy

At ACG we understand thataircraftleasing is a highly competitive industry, andin order toattract and retain talented aviation professionals, we must remain committed to a people-focused philosophy for the recruitment, acquisition and retention of talent.

While pursuing transactions that align with our core business principles is important to ACG, we also understand the importance of having a strong internal culture. Integrity, honesty,creativityand commitment are key pillars of our foundation and the building blocks upon which we have been able to successfully grow our business for the past thirty years. Our reputation across the globe continues to attract top talent. We know details matter and each team member counts.

Benefits Package

The success of any company depends on its employees. At ACG, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our employees and their families. We provide our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in ourcompetitivebenefits package. Top-of-the-line health benefitsincludeseveral options for medical, dental, and vision insurance, as well as generous employer contributions for retirement benefits,along with employer-paid life insurance andother related insurance plans. Additional offerings include tuition reimbursement,holidays, andpaid time off, employee assistance programs and so much more.

Our Office

“The culture at ACG is friendly and collaborative. The leadership team is involved, engaged, and committed to maintaining open lines of communication. There is a real sense of trust, respect, and community amongst employees."

The Technical Services Assistant Vice President (AVP) is a pivotal role, placing significant emphasis on the Technical Asset Management of ACG’s owned and managed aircraft. This includes providing crucial guidance, support, and training to the Marketing team on technical matters, with a specific focus on Letters of Intent (LOI) and lease preparation and negotiation. Daily responsibilities encompass providing support and guidance to current lessees and ensuring an up-to-date maintenance status for all aircraft in ACG’s fleet.

HIRING RANGE:

$170,000.00 – $190,000.00

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

Transition Management Emphasis:

• Lead and oversee seamless transition projects, ensuring the effective return from current lessees and timely execution of aircraft delivery or lease transfer projects. Work in tandem with manufacturers and service providers to deliver necessary services, materials, or documents
• Negotiate and manage return conditions, setting reserve and return compensation rates, and approving maintenance work to safeguard asset value during transitions
• Act as a key member of the leasing team, driving negotiations across global locations and completing lease agreements with a sharp focus on transition projects
• Demonstrate a profound understanding of EASA and FAA regulations, ensuring compliance throughout the transition process

Marketing and Aircraft Sales Support:

• Collaborate closely with the Marketing team to support aircraft placement with lessees
• Assist in the negotiation and development of Letters of Intent and Lease Agreements, ensuring commercial soundness and rationale
• Provide technical data, documentation, and commercial negotiation support to the Aircraft Trading team, with the acquisition / disposal of aircraft and RFP products

General Responsibilities:

• Minimize used aircraft transition costs by effectively managing delivery conditions, modifications, and maintenance contributions
• Train and inform the technical, marketing, and finance teams on industry changes affecting asset value and maintenance costs
• Coordinate with the wider technical team to ensure proper definition of modifications, delivery conditions, redelivery conditions, and maintenance events in leases

KEY DIMENSIONS

• Timely completion of LOIs and Leases reflecting strong commercial awareness
• Maintenance status and reserve/return comp status aligned with book value
• Efficient management of aircraft transition projects to minimize associated costs

KEY RELATIONSHIPS & LEADERSHIP

• Key partner with the Marketing team
• Liaison with Legal and Finance teams

QUALIFICATIONS

• Relevant industry experience and ideally a proven aviation industry track record in aircraft asset management
• Excellent technical knowledge of aircraft specifically, Boeing 737NG and Airbus A320 families
• Knowledge of aircraft transition management in leasing, airlines or MROs
• Familiarity with aircraft maintenance programs, modifications, and aircraft technical records
• Excellent knowledge of aircraft lease documentation and maintenance risk exposure
• Understanding of aviation and aircraft certification requirements and associated regulations
• Familiarity with Aircraft technical publications such as AMM’s, IPC’s, Service Bulletins, AD’s
• Familiarity with Aircraft maintenance programs, records, and related technical documentation
• Familiarity with OEM data systems such as MyBoeingFleet and Airbus World

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Ability to work in a variety of working conditions and environments outside of a normal office environment

The Technical Services Assistant Vice President (AVP) is a pivotal role, placing significant emphasis on the Technical Asset Management of ACG’s owned and managed aircraft. This includes providing crucial guidance, support, and training to the Marketing team on technical matters, with a specific focus on Letters of Intent (LOI) and lease preparation and negotiation. Daily responsibilities encompass providing support and guidance to current lessees and ensuring an up-to-date maintenance status for all aircraft in ACG’s fleet.

HIRING RANGE

SGD 217,386.00 – SGD 230,199.00

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

Transition Management Emphasis:

• Lead and oversee seamless transition projects, ensuring the effective return from current lessees and timely execution of aircraft delivery or lease transfer projects. Work in tandem with manufacturers and service providers to deliver necessary services, materials, or documents
• Negotiate and manage return conditions, setting reserve and return compensation rates, and approving maintenance work to safeguard asset value during transitions
• Act as a key member of the leasing team, driving negotiations across global locations and completing lease agreements with a sharp focus on transition projects
• Demonstrate a profound understanding of EASA and FAA regulations, ensuring compliance throughout the transition process

Marketing and Aircraft Sales Support:

• Collaborate closely with the Marketing team to support aircraft placement with lessees
• Assist in the negotiation and development of Letters of Intent and Lease Agreements, ensuring commercial soundness and rationale
• Provide technical data, documentation, and commercial negotiation support to the Aircraft Trading team, with the acquisition / disposal of aircraft and RFP products

General Responsibilities:

• Minimize used aircraft transition costs by effectively managing delivery conditions, modifications, and maintenance contributions
• Train and inform the technical, marketing, and finance teams on industry changes affecting asset value and maintenance costs
• Coordinate with the wider technical team to ensure proper definition of modifications, delivery conditions, redelivery conditions, and maintenance events in leases
• Handle special projects as assigned

KEY DIMENSIONS

• Timely completion of LOIs and Leases reflecting strong commercial awareness
• Maintenance status and reserve/return comp status aligned with book value
• Efficient management of aircraft transition projects to minimize associated costs

KEY RELATIONSHIPS & LEADERSHIP

• Marketing team
• Legal team
• Finance team
• Technical team

QUALIFICATIONS

• Minimum of 7+ years relevant industry experience and ideally a proven aviation industry track record in aircraft asset management
• Excellent technical knowledge of aircraft specifically, Boeing 737NG and Airbus A320 families
• Knowledge of aircraft transition management in leasing, airlines or MROs
• Familiarity with aircraft maintenance programs, modifications, and aircraft technical records
• Excellent knowledge of aircraft lease documentation and maintenance risk exposure
• Understanding of aviation and aircraft certification requirements and associated regulations
• Familiarity with Aircraft technical publications such as AMM’s, IPC’s, Service Bulletins, AD’s
• Familiarity with Aircraft maintenance programs, records, and related technical documentation
• Familiarity with OEM data systems such as MyBoeingFleet and Airbus World

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Ability to work in various conditions and environments outside of a normal office

ENVIRONMENT

• Frequent business travel involved (50 – 70%). Indoor working environment with most of the day (95%) spent sitting or standing at desk or in meetings.

The Technical Records Director will play a crucial role in overseeing the management of the company’s aviation assets’ technical records, ensuring accuracy, compliance, and operational excellence. This position involves leading projects, managing trading campaigns, and facilitating deal closures related to technical records, while ensuring the integrity of aircraft technical data. The ideal candidate will possess extensive experience in aircraft technical records management and a proven track record of success in the aviation industry.

HIRING RANGE

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Lead technical projects and trading campaigns related to aircraft records management
• Ensure the accuracy, completeness, and integrity of the company’s aircraft records and maintenance information
• Oversee the maintenance of records systems to facilitate efficient search and retrieval of aircraft records
• Maintain oversight of key industry challenges and identify potential exposure and mitigation strategies
• Identify opportunities to automate and simplify the process of creating and sharing aircraft technical information
• Support condition-adjusted aircraft trading & part-out analysis
• Develop and implement new processes and procedures to enhance efficiency and effectiveness

Collaborate with consultant to track and resolve discrepancies in aircraft maintenance records and work packages

• Periodically audit physical aircraft and engine records in the company system to ensure accuracy and completeness
• Interact with customers to provide required documents and respond to queries
• Independently manage closure of open items identified during the review of technical records
• Ensure timely closure of Outstanding Item List (OIL) in support of trading campaigns
• Oversee collection of annual technical records such as LLPs

KEY DIMENSIONS

• Accuracy and integrity of aircraft records
• Efficiency of records retrieval and management systems
• Timeliness and effectiveness of records audits and updates
• Customer satisfaction with provided documents and responses
• Utilize industry best practices, techniques, and standards throughout project execution

KEY RELATIONSHIPS & LEADERSHIP

• VP Technical Support
• Technical team
• Trading team
• External customers

QUALIFICATIONS

• 7+ years’ experience in aviation Technical Records management
• Bachelor’s degree or equivalent in Aviation, Engineering, or relevant field
• Strong communication and interpersonal skills
• Proficiency in project management tools and software
• Ability to work independently and as part of a team

Preferred Qualifications:

• Experience in aircraft leasing and trading
• Familiarity with industry-specific software systems
• Proven leadership abilities in a technical records management role

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Office environment with regular computer usage
• Ability to use computer and software programs daily

ENVIRONMENT

Occasional travel may be required for onsite visits or meetings (20%)

The Aircraft Technical Coordinator will perform complex tasks and assignments to support Regional Technical Managers with returns, deliveries, repossessions, sales, purchases or other special projects. This person will be responsible for processing aircraft records and procurement coordination for parts/services.

HIRING RANGE

$35.00 – $40.00/hr

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Provide direct support to Regional Technical Manager supporting Americas region
• Collect, analyze and interpret complex technical data
• Input and maintain data in SharePoint using aircraft records knowledge and expertise
• Box.com consultant site monitoring and quality control
• Research and prepare documents as needed during aircraft returns, deliveries, repossessions, sales, purchases or other special projects
• Work with Consultants to provide proper aircraft records and support during projects
• Provide Technical Manager with critical path timelines for parts and components on transitioning aircraft
• Request monthly reports, aircraft updates and TEAMS channel updates
• Prepare, issue and track purchase orders. Review POs quarterly to ensure Coupa is updated
• Utilize MyBoeingFleet and AirbusWorld to obtain or review technical information
• Coordinate with OEMs for maintenance and operational technical publications or other technical data if not located on portals
• Perform miscellaneous duties as directed by VP, Technical Support
• Handles other projects/tasks as needed

KEY DIMENSIONS

• Knowledge in MyBoeingFleet and AirbusWorld
• Team player, self-starter, with the ability to multi-task in a fast-paced environment
• Strong problem-solving skills
• Flexible work schedule required to occasionally accommodate Aircraft On Ground orders, meet deadlines or to work with international colleagues, consultants, maintenance facilities and vendors

KEY RELATIONSHIPS & LEADERSHIP

• Interacts with entire Technical Department and works closely with Technical Coordinators and Procurement
• Interacts with other internal ACG teams such as Treasury and IT
• Collaborates externally with consultants, lessees and suppliers
• In addition to direct supervisor, takes direction from Americas Regional Technical Manager

QUALIFICATIONS

• Bachelor’s degree in business, technical or related field required
• 3 to 5 years related aviation experience with an emphasis in aircraft records

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Ability to use phones, computer and software programs on a daily basis

ENVIRONMENT

Limited travel required on an as needed basis – less than 5%, works indoors 95-100%, 85-90% of day is spent sitting or standing at desk, 10-15% walking to other office areas.

The Senior Accountant will serve as the primary preparer, responsible for numerous critical accounting functions. These include, but are not limited to, recording and tracking lease incentives, maintenance and transition expenses/projections, cash-related tasks, and other ad-hoc projects. This individual will play a pivotal role in the quarterly and annual corporate audits by actively participating in the quarterly close and reporting process. Tasks will include preparing reconciliations and rollforwards, recording journal entries, and researching and resolving issues.

HIRING RANGE

$95,000.00 – $105,000.00

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Prepare journal entries, account reconciliations and rollforwards, provide technical accounting support, compile projections in support of the quarterly and annual close process
• Liaise with various internal and external parties to perform routine and non-routine accounting functions, work on ad-hoc projects/tasks in support of company objectives and goals
• Work on day-to-day accounting functions for various key accounts
• Work directly with our operations team to ensure alignment between our asset/contract system and our general ledger
• Support wholly-owned Irish subsidiary, operations and Treasury teams in areas including, but not limited to: preparing and completing the annual statutory audit, support the resolution of questions arising related to our managed aircraft

KEY DIMENSIONS

• Team player with a positive attitude
• Accountability – ability to work with little supervision. Strong work ethic
• Excellent verbal and written communication skills, with the ability to interact with various levels management
• Excellent organization and ability to manage multiple projects with varying degrees of priority simultaneously
• Detail Oriented with proficiency in MS Excel and MS Word
• Problem-solving skills and ability to be resourceful

KEY RELATIONSHIPS & LEADERSHIP

• Accounting Team
• FP&A Team
• Treasury Team
• Analytics Team
• Operations Team
• CFO
• Marketing Team
• Technical Team

QUALIFICATIONS

• Undergraduate degree in accounting or other business degree with emphasis on accounting.
• 3-5 years accounting experience including public accounting
• Good knowledge of accounting principles and regulations to maximize compliance with GAAP
• Proficient in Microsoft Office including Excel, Word, Teams
• Good communication and analytical skills
• Ability to work efficiently and effectively with little supervision
• Ability to work in an evolving and fast paced environment

Preferred Qualifications:

• Blend of public and private experience
• Certified Public Accountant strongly preferred

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Ability to use computer & software programs on a daily basis for extended periods of time

ENVIRONMENT

No travel is required outside of ad-hoc and infrequent external trainings and offsite events. The workspace is in an indoor office building with no exposure to heavy machinery. The majority of the time will be spent sitting with part of the time spent collaborating with other groups and team members as would be expected in a typical work environment.

Reporting to the CEO, the VP, Chief Administrative Officer (CAO) will oversee and optimize the organization’s administrative functions, globally, leading and collaborating with direct reports in the areas of Human Resources, Office Services and Payroll. The CAO will be a strategic leader with proven expertise in managing administrative operations, driving organizational efficiency, and fostering a culture of excellence. They will play a pivotal role in shaping the administrative landscape of our company and contributing to its overall success by employing advanced analytical techniques to drive strategic decision-making.

HIRING RANGE

$225,000.00 – $250,000

Bonus eligible position

Individual pay may vary from the target hiring range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Serve as a member of certain benefits-related management committees, presenting required information, coordinating meetings and related action items
• Prepare and deliver presentations for board, compensation committee and SLT meetings, conveying key information, updates and insights effectively
• Generate, analyze, and present statistical reports, metrics and analytics to support data-driven decision-making and strategic initiatives
• Conduct complex calculations and analyses to support various business functions and decision-making processes (annual 401k true up calculations, AIP and LTIP payments, bi-annual HCE payment calculations and other related calculations)
• Utilize advanced analytical techniques to interpret data, identify trends, and provide actionable insights
• Generate high-quality reports, dashboards, and visualizations to communicate findings and recommendations to stakeholders
• Continuously assess and enhance analytical methodologies and tools to improve accuracy, efficiency, and scalability
• Contribute to strategic planning and decision-making by providing insights derived from in-depth analysis of data

HUMAN RESOURCES – domestic and international

• Collaborate with HR leadership to align HR strategies and initiatives with the overall organizational goals and objectives, and ensure efficient functioning of HR operations in the organization
• Collaborate with HR to identify and implement technology solutions to streamline HR processes and enhance efficiency
• Oversee HR’s administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, ensuring competitiveness and compliance
• Establish and monitor key performance indicators (KPIs) and metrics to assess the effectiveness of HR programs and initiatives, driving continuous improvement and supporting the organization’s goals
• Collaborate with HR to streamline, optimize and simplify intricate benefit and retirement schemes, not limited to Defined Contribution Plan (DCP) and Supplemental Executive Retirement Plan (SERP).

PAYROLL – domestic and international

• Collaborate with Payroll leadership, overseeing payroll operations, ensuring compliance with regulations and optimizing processes; ensure operations are efficient, accurate, compliant, and supportive of the organization’s overall objectives and employee satisfaction
• Align payroll operations with the organization’s strategic goals and objectives, ensuring that payroll processes support broader business objectives
• Identify opportunities to streamline payroll processes, reduce manual tasks, and implement automation solutions to improve efficiency and accuracy
• Generate payroll reports and analyze payroll data to identify trends, monitor costs, and support decision-making by senior management
• Foster a culture of continuous improvement within the Payroll Department, encouraging innovation, collaboration, and feedback to drive ongoing enhancements to payroll processes and services

OFFICE SERVICES

• Collaborate with Office Services leadership to optimize administrative functions that support the organization’s operations and employee experience, ensuring cost effectiveness
• Oversee facilities management activities, including office space planning, leases, maintenance, security, and safety, and space allocations, to provide a productive and safe work environment for all employees
• Collaborate with the Office Services team to coordinate meeting room bookings, setup, catering, and audiovisual support for meetings, conferences, and events
• Develop and maintain disaster preparedness plans and procedures to ensure business continuity in the event of emergencies or disruptions.
• Foster a culture of continuous improvement within the Office Services team, encouraging innovation, efficiency, and excellence in service delivery
• Oversee Communications for the Company including social media, press releases, website management, and other communication modes

KEY DIMENSIONS

• Ability to manage and lead teams, as well as roll up sleeves to get projects completed
• Ability to conduct complex calculations and analyses to support various business functions and decision-making processes
• Must be able to multi-task in widely different functions – HR, Payroll and Office Services

KEY RELATIONSHIPS & LEADERSHIP

• Effectively interact with all levels of management and employees, confidentially and professionally
• Primary relationships with heads of HR, OS, and Payroll

QUALIFICATIONS

• Bachelor’s degree in business administration, management, or a related field; Master’s degree preferred
• International benefits and/or payroll experience is preferred
• Proven experience in a senior leadership role, with a minimum of 10 years of experience
• Strong strategic planning and decision-making skills
• Experience with payroll, HR practices, and office management operations
• Excellent organizational and project management abilities, with a keen attention to detail
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively across all levels of the organization
• Accounting or Finance background with deep analytical skills
• Excellent executive presence, interpersonal, presentation and communication skills
• Demonstrated ability to lead and inspire teams, fostering a culture of accountability and continuous improvement
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making
• Articulate communicator with proven ability in fostering internal/external relationships

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Ability to use computer & software programs daily

ENVIRONMENT

Mostly working indoors sitting at a desk. Some travel may be required from time to time.

Interested In Joining Our Team?

ACG is regularly seeking talented people to join our team. If you wish to be considered for a future roleon the ACG team, you are welcome to send us your resume along witha cover letter.

Thanks for your time and interest. We’ll see you in the skies…