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As an Open Organization built on Open Source software, Red Hat values innovation, strong technical acumen, customer focus, leadership and the creativity that impacts the customer experience across a range of products.
Customer Experience and Engagement (CEE) team is looking for an experienced Software Maintenance Engineer with Identity Management knowledge. In this role, you will build on your expertise with Red Hat technologies while providing outstanding technical support to our customers. You'll work closely with our developer and QE teams to incorporate customer feedback and make Red Hat Enterprise Linux an even better product. The customers you'll interact with are often last level technical contacts on the customer’s side, like system administrators, architects and solution engineers.
You will be a part of the unique Red Hat culture, enriched with various principles and initiatives, such as Open Management Practices, Open Decision Framework, Diversity & Inclusion. With the freedom to showcase your leadership skills at any time, you will have the option to bring innovative solutions to complex problems. You will get the opportunity to be a part of several Recognition programs to reward and celebrate yours and others’ success. If you want to check the real life experience of one of our engineers, check out his down-to-earth blog post about the daily life in this role. This job is a very important centerpiece between our customers and developer teams and is essential to perfect our product quality and customer experience.
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