Warehouse & Coldstore Operations Manager

*Role Overview:*

As a Warehouse & Coldstore Operations Manager, you'll report directly to the General Manager, overseeing daily operations. Your responsibilities include team motivation, task delegation, and maintaining high standards to meet customer expectations in a fast-paced environment.

*Key Duties:*

- Lead and motivate the warehouse team.

- Conduct performance reviews, manage attendance, and address disciplinary issues.

- Maintain a positive work environment and ensure shift targets are met.

- Delegate tasks effectively and resolve issues promptly.

- Assume full responsibility for day-to-day warehouse operations.

- Manage labor proactively to meet customer needs.

- Ensure compliance with company policies and legal requirements.

- Monitor performance linked to KPIs to optimize efficiencies.

- Oversee inventory, orders, and stock management processes.

- Ensure a clean and safe working environment.

- Provide excellent customer service.

- Manage site facilities and coordinate repairs.

- Ensure employee training in safe work practices.

- Ensure health and safety compliance.

- Maintain accurate records and reports.

*Requirements:*

- Previous experience in food or temperature-controlled warehouses.

- Minimum 3 years' experience managing a team of over 10 employees.

- Proficiency in Warehouse Management Systems.

- Track record of achieving targets in a fast-paced environment.

- Strong delegation and motivation skills.

- Customer-focused with excellent communication skills.

- Flexibility with working hours.

- Proficient IT skills, including Microsoft Office.

- Knowledge of health and safety and BRC requirements.