Call Center Officer - Remote Work

Analog Devices Ireland is seeking a motivated and dynamic individual to join our team as a Call Center Officer for remote work in Dublin, Ireland. As an Entry Level position, we are looking for candidates with at least 1 year of experience in a similar role.

Responsibilities: - Handle inbound and outbound calls in a professional and efficient manner - Provide exceptional customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Maintain accurate and detailed records of all customer interactions - Collaborate with team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements: - Resilient and driven personality traits - Strong people management and analysis skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office applications - Fluency in English (additional languages are a plus)

Benefits: - Relocation allowance for candidates outside of Dublin - Paid overtime opportunities - Travel and spending expenses covered for business-related trips - Opportunity to work in a supportive and inclusive environment that aligns work with a greater purpose

Deadline to apply: May 13, 2024

Equal opportunity statement: Analog Devices Ireland is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.