Client Service Assistant - Remote Work

Job Description:

Beatvyne, a dynamic and innovative company based in Galway, Connacht, IE, is seeking a Client Service Assistant to join our team in a remote work position. As an Associate Level team member, you will be responsible for providing outstanding client service and support to our customers.

Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with internal teams to ensure client needs are met - Assist in the development and implementation of client service strategies - Contribute to the improvement of customer satisfaction and retention rates - Conduct customer satisfaction surveys and analyze feedback

Requirements: - Minimum of 3 years of experience in a client service or customer support role - Independent and passionate individual with a strong commitment to client satisfaction - Excellent communication and interpersonal skills - Strategic planning abilities with a keen attention to detail - Proficient in using customer service software and tools - Ability to work well under pressure and manage multiple priorities - Bachelor's degree in a related field is preferred - Experience in the music or entertainment industry is a plus

Benefits: - Company-provided equipment for remote work - Paid overtime opportunities - Disability insurance coverage

Working Environment: At Beatvyne, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Client Service Assistant, you will have the opportunity to work in a dynamic and supportive environment that encourages collaboration and growth.

Equal Opportunity Statement: Beatvyne is an equal opportunity employer, and we are committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to Apply: 2024-06-11

If you meet the requirements and are excited about the opportunity to join our team, we encourage you to submit your application by the deadline. We look forward to reviewing your qualifications and welcoming you to the Beatvyne family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.