Client Service Manager - Remote Work

Job Description:

LinkedIn Ireland is seeking a motivated and confident Client Service Manager to join our team in a remote work capacity. As a Client Service Manager, you will be responsible for managing and developing long-lasting relationships with our clients, ensuring their needs are met and their expectations are exceeded.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and meetings - Collaborate with internal teams to ensure client needs are met in a timely and efficient manner - Develop and implement strategic plans to increase client satisfaction and retention - Act as the main point of contact for all client inquiries and issues, resolving them promptly and effectively - Analyze client data and feedback to identify trends and opportunities for improvement - Collaborate with the sales team to identify new business opportunities and contribute to revenue growth - Stay up-to-date on industry trends and best practices to provide clients with the most innovative solutions

Requirements: - 7+ years of experience in client service management or a related field - Strong strategic planning and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work well in a team environment and collaborate with colleagues from various departments - Proficiency in Microsoft Office and client management software - Bachelor's degree in a relevant field (or equivalent experience)

Personality traits: motivated, confident

Soft skills: strategic planning, teamwork

Benefits: - Profit sharing - Relocation allowance - Parental leave

Working environment: LinkedIn Ireland aims to inject a sense of joy and vibrancy into the work environment, fostering a positive and inclusive culture where employees feel motivated and inspired to do their best work.

Equal Opportunity Statement: LinkedIn Ireland is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-06-11

If you meet the requirements and are excited about the opportunity to join a dynamic team and make a positive impact, we encourage you to apply for the position of Client Service Manager at LinkedIn Ireland.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.