Customer Care Admin D Temp

Our client is based in Tallaght D24 and is currently recruiting for a Temporary Customer Care Administrative Assistant to support their customer care department during this very busy period.

Salary is €15 per hour. Immediate start until end of September.

DUTIES OF THE ROLE:

• Handle incoming customer enquiries.
• Assist customers with order placement, tracking, and product enquiries.
• Resolve customer complaints and issues.
• Maintain accurate and detailed records of customer interactions and transactions in the customer database.
• Coordinate with other departments, including shipping, warehouse, and sales, to ensure timely resolution of customer orders.
• Provide administrative support to the customer care team

THE IDEAL CANDIDATE :

• Prior experience in customer service or administrative support roles preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to interact effectively with customers and colleagues.
• Proficiency in MS Office (Word, Excel, Outlook) and experience with customer relationship management (CRM) software ideally.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.

For further information contact or 9121894