French Customer Support Representative

Job title: French Customer Support Representative

Location: Cork

Start Date: Mid – July

Salary: 29k – 30k + performance bonus + benefits

Benefits: Healthcare, tax saver/ cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more.

Hours: Regular Day hours, Monday – Sunday, flexibility needed. Fully on-site.

Abrivia Recruitment has an exciting opportunity for a French-speaking Customer Support Representative.

In this role, you will be a pivotal part of our client’s customer support team. Your day-to-day activities will include addressing customer inquiries, solving problems, and providing exceptional service through email, chat, and occasional phone interactions. You’ll play a key role in ensuring customer satisfaction and improving their overall experience with the client’s services.

Join a supportive and lively team where collaboration and mutual assistance are key. A strong emphasis is placed on employee well-being and a belief in maintaining a balance between work and fun. You’ll have opportunities to join various engagement teams and committees, contributing to a vibrant and enjoyable workplace atmosphere.

Responsibilities

• Deliver top-tier customer support by managing and resolving customer issues.
• Participate in initiatives aimed at enhancing process efficiencies and customer experience.
• Leverage your unique skills and experiences to contribute to our innovative solutions.

Ideal Candidate Profile

• Fluency in both English and French.
• Excellent communication skills and a strong customer service orientation.
• Self-motivated with a focus on achieving results.
• Prior experience in customer service.
• Technologically adept and able to learn new systems quickly.

If you are interested in this role, please apply via the link below to get in touch with Roisin Claffey or Emily Mason.

Job Information

Job Reference: BBBH13303_1717671436

Salary:

Salary From: £29000

Salary To: £30000

Job Industries: Multilingual & Call Centre

Job Locations: Cork

Job Types: Permanent

Job Skills: Customer Service, French, Customer care, Call centre

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