Client Relations Assistant - Work from home

Job Description:

Teamwork, a leading software company based in Galway, Connacht, IE, is seeking a Client Relations Assistant to join our remote team. As a Client Relations Assistant, you will be responsible for providing exceptional customer service to our clients and supporting our client relations team in various administrative tasks. This is a full-time position at the Associate level, requiring at least 2 years of experience in a similar role.

Responsibilities: - Handle incoming client inquiries via phone, email, and live chat in a timely and professional manner - Work closely with the client relations team to resolve customer issues and concerns - Maintain accurate records of client interactions and transactions - Assist in creating and maintaining client accounts in our CRM system - Coordinate with other departments to ensure client needs are met - Provide regular updates to clients on the status of their inquiries or concerns - Assist in preparing reports and presentations for client meetings - Conduct research on industry best practices and competitor activities to better serve our clients - Perform other administrative tasks as needed to support the client relations team

Requirements: - Strong attention to detail and problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Experience in a customer service or client relations role - Driven and resourceful personality traits - Equal Opportunity Statement: Teamwork is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Benefits: - Gym membership - Retirement plan - Medical coverage

At Teamwork, we provide opportunities for unlimited personal and professional growth in a supportive and collaborative working environment. If you possess the required skills and experience, we encourage you to apply by the deadline of July 1, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.