Client Service Assistant - Work from home

GirlCrew is seeking a detail-oriented and energetic Client Service Assistant to join our team. This is a full-time remote position based in Limerick, Munster, Ireland. As an Associate-level role, we require a minimum of 4 years of experience in a similar client service or administrative support role.

Responsibilities: 1. Respond to client inquiries and provide exceptional customer service via email, phone, and live chat. 2. Assist with client onboarding, including setting up new accounts and explaining our services. 3. Coordinate with other departments to ensure timely resolution of client issues and requests. 4. Maintain accurate client records and update our CRM system with relevant information. 5. Assist in preparing reports and presentations for client meetings. 6. Proactively identify opportunities to improve client satisfaction and operational efficiency.

Requirements: 1. Resourceful and energetic personality traits to effectively engage with clients and colleagues. 2. Strong planning skills to prioritize tasks and meet deadlines in a fast-paced environment. 3. People management skills to effectively communicate with clients and collaborate with internal teams. 4. Proficiency in Microsoft Office Suite and familiarity with CRM systems. 5. Excellent written and verbal communication skills. 6. Ability to work independently and as part of a remote team.

Benefits: 1. Free food provided for remote working days. 2. Travel opportunities for team meetings and company events. 3. Paid Time Off (PTO) for vacations and personal time. 4. Health and wellness initiatives to prioritize employee well-being.

Equal Opportunity Statement: GirlCrew is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: May 24, 2024. We look forward to receiving your application and welcoming you to the GirlCrew team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.