Client Service Representative - Work from home

Job Description:

We are looking for a highly motivated Client Service Representative to join our team at DHL in Waterford, Munster, IE. This is a full-time position that allows you to work from the comfort of your own home. As an entry-level role, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Serve as the first point of contact for clients, providing exceptional customer service through various channels such as phone, email, and live chat. - Resolve customer inquiries and issues in a timely and professional manner, escalating complex problems to the appropriate department as needed. - Process orders, track shipments, and ensure timely delivery of goods to clients. - Maintain accurate records of client interactions and transactions. - Stay up-to-date on company products, services, and policies to provide accurate information to clients. - Collaborate with team members to achieve department goals and targets.

Requirements: - Resourceful and driven individual who is eager to learn and grow in a fast-paced environment. - Strong problem-solving skills and the ability to think on your feet to address customer issues effectively. - Excellent communication skills and a cooperative attitude towards working with colleagues and clients. - High school diploma or equivalent. - Proficiency in using computers and various software applications. - Ability to work independently and manage time effectively.

Benefits: - Paid Time Off (PTO) to allow for work-life balance. - Dental insurance coverage for added peace of mind. - Free accommodation for eligible employees.

Working Environment: Joining DHL means being part of a company that is constantly pushing boundaries and setting new industry standards. You will have the opportunity to work with a diverse team of professionals who are passionate about delivering top-notch customer service and driving positive change.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: DHL is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.