Remote Client Support Associate

Job Description:

Intel Ireland is seeking a Remote Client Support Associate to join our dynamic team in Waterford, Munster, Ireland. This is an entry-level position suitable for individuals with no prior experience but possess a strong work ethic and a desire to learn and grow within a global technology company.

Responsibilities: - Provide remote technical support to clients via phone, email, and online chat - Troubleshoot and resolve client issues in a timely and efficient manner - Escalate complex problems to the appropriate teams for resolution - Maintain accurate records of client interactions and solutions - Collaborate with internal teams to improve client experience and product offerings - Stay up-to-date on product knowledge and industry trends to better assist clients

Requirements: - Strong work ethic and dedication to providing excellent client support - Resourceful problem-solving skills and the ability to think critically - Attention to detail and analytical thinking - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Technical aptitude and willingness to learn new technologies

Personality Traits: - Hardworking - Resourceful

Soft Skills: - Attention to detail - Analysis

Benefits: - Life insurance - Relocation allowance - Free accommodation

Working Environment: At Intel Ireland, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and continuous learning.

Deadline to Apply: May 31, 2024

Equal Opportunity Statement: Intel Ireland is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status under applicable laws. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.