Client Support Associate

salary Salary :

€1,850 - 3,150 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in Ireland

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Job Description - Client Support Associate

Energy Elephant is seeking a dedicated and passionate Client Support Associate to join our team in Limerick, Munster, Ireland. This is an entry-level position suitable for candidates with at least 1 year of experience in a similar role. The ideal candidate will possess excellent communication skills, a customer-oriented approach, and the ability to adapt to a fast-paced environment.


Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Assist clients with onboarding and training on our platform - Troubleshoot and resolve issues reported by clients in a timely manner - Collaborate with internal teams to escalate and resolve complex client inquiries - Proactively identify opportunities to improve client satisfaction and retention - Contribute to the development and improvement of support processes and procedures


Requirements: - 1+ years of experience in a customer-facing role - Strong communication and interpersonal skills - Ability to prioritize and multitask in a fast-paced environment - Strong problem-solving skills and attention to detail - Adaptability and willingness to learn new technologies - Strategic planning skills to help drive client success - Bachelor's degree in business, marketing, or a related field is preferred


Personality traits: - Dedicated: Willing to go above and beyond to ensure client satisfaction - Passionate: Excited about making a positive impact on our clients' experience


Benefits: - Training & professional development opportunities - Visa sponsorship for eligible candidates - Company transportation for work-related travel


Working environment: - Collaborate with colleagues worldwide, fostering a global village mentality - Access to a supportive team and leadership that encourages growth and innovation


Deadline to apply: May 31, 2024


Equal opportunity statement: Energy Elephant is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

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