Remote Customer Care Assistant

Energy Elephant is seeking a Remote Customer Care Assistant to join our team in Limerick, Munster, IE. As an entry-level position, no prior experience is required, making this an excellent opportunity for energetic and independent individuals looking to start a career in customer care.

Responsibilities: - Handle customer inquiries via phone, email, and chat in a professional and timely manner - Assist customers with account setup, billing inquiries, and technical support - Conduct research to resolve customer issues and provide accurate information - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and industry trends to provide expert assistance

Requirements: - Strong communication skills and a friendly, customer-focused attitude - Ability to work independently and prioritize tasks effectively - Creativity and problem-solving skills to address customer needs - Willingness to learn new technologies and tools - Comfortable working remotely and managing time efficiently

Benefits: - Dental insurance - Retirement plan - Company-provided equipment for remote work

Working Environment: Energy Elephant fosters a dynamic workplace that values teamwork, innovation, and shared success. As a Remote Customer Care Assistant, you will have the opportunity to collaborate with a diverse team of professionals and contribute to our mission of providing exceptional customer service.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: Energy Elephant is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and experiences. We are committed to creating a diverse and inclusive work environment where everyone is valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.