Remote Customer Service Assistant

Job Description:

Indeed Ireland Operations Limited is seeking a dedicated and confident Remote Customer Service Assistant to join our team in Galway, Connacht, IE. As an Entry Level position, we require at least 1 year of experience in customer service.

Responsibilities: 1. Provide exceptional customer service to our clients through various communication channels such as phone, email, and chat. 2. Resolve customer inquiries and issues in a timely and efficient manner, exceeding expectations. 3. Conduct research to assist customers with their queries and provide innovative solutions. 4. Collaborate with other team members to ensure seamless communication and workflow. 5. Maintain accurate records of customer interactions and transactions. 6. Continuously seek ways to improve customer service processes and procedures.

Requirements: 1. Must possess a confident and dedicated personality. 2. Strong communication skills and ability to work in a fast-paced environment. 3. Proficiency in using customer service software and Microsoft Office applications. 4. Ability to multitask and prioritize workload effectively. 5. Demonstrated experience in conducting research and finding innovative solutions. 6. Prior experience in a remote customer service role is a plus.

Benefits: 1. Company transportation provided for remote working. 2. Travel opportunities for training and conferences. 3. Paid overtime for exceeding performance expectations.

Working Environment: At Indeed Ireland Operations Limited, we focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing exceptional customer service and creating positive experiences for our clients.

We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: June 11, 2024

If you meet the requirements and are looking for an exciting opportunity to join a dynamic team, we encourage you to apply for the Remote Customer Service Assistant position at Indeed Ireland Operations Limited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.