Customer Service Associate

Job Description:

Teamwork is seeking a highly motivated and confident Customer Service Associate to join our team in Dublin, Ireland. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a professional and timely manner - Resolving customer issues and complaints with a positive and customer-focused approach - Providing product information and guidance to customers - Collaborating with other team members to ensure a seamless customer experience - Maintaining accurate customer records and documentation - Continuously seeking opportunities to improve customer service processes and procedures

Requirements: - 2 years of experience in customer service or a related field - Confidence and motivation to succeed in a fast-paced environment - Excellent communication and presentation skills - Ability to work well in a team environment - Strong attention to detail and problem-solving skills

Benefits: - Visa sponsorship for qualified candidates - Paid Time Off (PTO) for work-life balance - Remote work flexibility - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Teamwork is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees.

If you are a confident and motivated individual with a passion for customer service, we encourage you to apply for the Customer Service Associate position at Teamwork. Deadline to apply is May 13, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.