Customer Service Officer

Job Description:

We are seeking a dedicated and resilient Customer Service Officer to join our team at Indeed Ireland Operations Limited in Limerick, Munster. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in customer service.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Resolve customer inquiries and issues in a timely and efficient manner - Ensure customer satisfaction through clear communication and problem-solving - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to resolve more complex customer issues - Continuously strive to improve customer service processes and procedures

Requirements: - Strong dedication to providing excellent customer service - Resilient attitude in handling challenging situations - Excellent time management skills to prioritize tasks effectively - Ability to negotiate and resolve conflicts with customers - Strong communication skills, both verbal and written - Proficiency in using computer systems and software - High school diploma or equivalent

Benefits: - Dental insurance - Medical coverage - Free food

Working Environment: At Indeed Ireland Operations Limited, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is passionate about providing top-notch customer service and working together to achieve our goals.

Equal Opportunity Statement: Indeed Ireland Operations Limited is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.