Customer Service Representative

Aylien is seeking a dedicated and independent Customer Service Representative to join our team in Waterford, Munster, IE. As an entry-level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Providing exceptional customer service via phone, email, and chat - Resolving customer inquiries and issues efficiently and effectively - Maintaining a high level of professionalism and empathy in all interactions - Collaborating with other team members to solve complex problems - Contributing to continuous improvement initiatives to enhance the customer experience - Demonstrating creativity and negotiation skills to find solutions that benefit both the customer and the company

Requirements: - Personality traits: independent, dedicated - Soft skills: creativity, negotiation - Excellent written and verbal communication skills - Strong problem-solving abilities - Ability to prioritize and multitask in a fast-paced environment

Benefits: - Joining Bonus - Parental leave - Remote work flexibility

Working environment: At Aylien, we embrace a culture that challenges norms and encourages bold thinking. You will have the opportunity to work in a dynamic and inclusive environment where your contributions are valued and recognized.

Deadline to apply: 2024-06-27

Equal Opportunity Statement: Aylien is an equal opportunity employer and values diversity in our workforce. We are committed to providing a fair and inclusive workplace where everyone has the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.