Finnish speaking Customer Service Agent

Role: Finnish Customer Service Agent

Location: Work from home

Office: You can work in office OR you can work from home anywhere in Ireland

Salary: Basic 26.085 Euro gross p/a plus commission

Company Overview

Our client is a Multinational Promotional Products Company providing expert knowledge and essential Promotional Products for Professionals and Businesses worldwide. Their workforce is from over 30 different countries with 19 working languages, we give on-going training to provide you with the tools to be successful.

Job Description

  This is a role where you will make contact with existing clients and take their orders from them. You will cross and upsell when you can and be able to build rapport. Attention to detail is very important as you will be sending the orders to the print department and there will often be messages and phrases printed on their goods. Other responsibilities include:

• Build strong business relationships

• Work closely within a team, teamwork is very important

• Handle sensitive customer data responsibly

• Handle a high volume of inbound calls daily

Job requirements

• Customer Service experience desired, but not essential as we provide extensive paid training

• Remain Professional under pressure

• Strong communication and computer skills

• Self-motivated, goal oriented and have a positive personality

• Be open and coachable, be persistent and a good team player

• Fluent in Finnish and English

Benefits

• First day welcome and induction
• Orientation Assistance including accommodation assistance, revenue, Irish bank account set up
• Mon to Fri 39.5 hrs per week, 7.30 am - 4.30 pm (depending on language) - no weekends!
• Two weeks paid training
• Team incentives and monthly commission
• Continuous coaching and mentoring
• Career development program
• Medical cover
• Staff discount with over 60 local shops and businesses
• Multicultural environment
• Social club
• Weekly payroll
• No Weekend and No Shift work
• Amazing employee referral program so you can bring your friends
• Discounted gym membership
• Paid holidays
• Free parking for your car or bike!
• Canteen
• Fun events for employees, friends, and family!

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com