Live Chat Associate

Job Description:

Property Button is seeking a motivated and reliable Live Chat Associate to join our team in Waterford, Munster. As a Live Chat Associate, you will be responsible for providing exceptional customer service through online chat support.

Responsibilities: - Respond to customer inquiries and resolve issues promptly and accurately through live chat - Provide product information, pricing, and availability to customers - Assist customers with placing orders, tracking shipments, and processing returns - Identify and escalate priority issues to the appropriate department - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and industry trends

Requirements: - Minimum of 3 years of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize in a fast-paced environment - Proficiency in typing and computer skills - Experience with live chat platforms is a plus - Must be motivated, reliable, and a team player

Benefits: - Gym membership - Employee discounts - Vision insurance

Working Environment: At Property Button, we are committed to creating a dynamic and inclusive working environment where employees can continuously learn and adapt to stay ahead in a rapidly changing world.

Deadline to apply: June 27, 2024

Equal Opportunity Statement: Property Button is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.