Trainee Duty Manager

W are excited to recruit a  Trainee Duty Manager  to come and join our Management Team!

This is a fantastic opportunity for any new graduate/someone with a passion for hospitality, to fast-track your career and gain exposure in a management capacity in one of Ireland's award-winning leading hotel groups.

Full training is provided for the successful candidate and you will be working alongside some of our finest Senior Management Team.

If you are a recent graduate with a relevant degree in hospitality/business, or simply have a passion for hospitality and want to progress your career, we would be delighted to hear from you.

What will your typical day look like?

You will be fully trained in overseeing the smooth running of all departments daily and to liaise with all department heads regarding relevant details i.e.customer service, training, Health & Safety & maintenance.

As a Trainee Duty Manager you will gain exposure in some of the following responsibilities.

• To carry out all management duties as per the agreed standards.
• To take control and responsibility for Management shifts.
• To oversee the smooth running of all departments.
• To manage all allocated functions & banquets in the hotel.
• To be responsible for all the day to day queries, complaints or problems that arise in the hotel.
• To ensure the highest level of customer care is practiced at all times.
• To assist with the training of employees where necessary.
• To be proactively involved with wedding enquiries while ensuring all relevant booking details are entered into the diary.
• To monitor the hotel functions book and familiarize yourself with all additions and changes.
• To liaise daily with Deputy General Manager and Conference & Banqueting Manager to forecast Hotel business on a weekly basis and to plan accordingly.
• To assist and carry out training as required and to document the same.
• To coordinate with the Conference & Banqueting Manager in reference to weekly banqueting business.
• To attend the weekly heads of department meetings.
• To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Qualifications / Experience required to do the job:

• Previous management experience is desirable but NOT necessary
• Previous Conference and Banqueting/ Food & Beverage experience is desirable
• 3rd level qualification in a relevant field preferred
• Excellent written and spoken levels of English
• Excellent interpersonal skills
• Excellent organizational and communication skills

Why work with us?

• Received 'Best Employer' Award in Galway by Galway Chamber of Commerce 2022
• Culture of 'Respect' throughout the Hotel
• Career development and progression opportunities
• Vibrant Health & Wellness Programme
• Motivational Benefits
• Leisure Club Membership
• Hotel Discounts within the Hodson Bay Group
• Meals provided while on duty
• Awarded Best 4* Hotel 2021

As a member of the Hodson Bay Group, the Galway Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.

Benefits:

• Bike to work scheme
• Company events
• Employee discount
• Food allowance
• On-site gym
• On-site parking
• Wellness programme