Trust & Security - Compliance Analyst

Who are Fenergo

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).

The role:

You will be participating in the implementation and design of ISMS, Compliance and Customer assurance practices for internal and external use. You will be supporting the setting up and verifying of the governance structure, control, execution of assurance, and reporting findings to management. The role reports to ISMS/Compliance manager.

Within Fenergo, the Trust & Security team is growing to meet the changing requirements of customers, frameworks, and regulations. Joining the team means exhibiting a balance between your existing knowledge and ability to spot programs that others don’t and being a flexible team player who is thrilled by complex environments and challenges.

Responsibilities:

· Become the subject matter expert within the organisation and for external auditors (Certification & Accreditation Bodies and Customers) for all matters relating to compliance, assurance, and security related GRC matters.

· Participate in maintaining existing certifications and client commitments:

o ISO27001:2013:

- Transition to ISO27001:2022.

- Integrate two existing audit programs post-merger.

o SOC 2 Type II: Maintain existing program to attestation for in-scope products.

o Client Audits: Develop and execute a roadmap for client audits.

o Other Programs and Projects:

- Security Education Training and Awareness

- GRC Information Security Risk Champion.

- Information Security Policy Management

- Create and align roadmap to OKRs

· Performing information security risk analyses.

· Managing 3rd party vendors regarding auditing services such as internal and external audit

· Responding to ad-hoc tasks and requests from the business and customers on compliance and assurance.

· Developing, and promoting continuous improvement of, quality control processes within the organisation.

Requirements

· Knowledge and experience of compliance in a scale-up/SaaS environment.

· Experience in audit programmes on behalf of a multi-product, sales led organisation.

· Strong customer assurance experience – proactive management of client audits and other compliance related activities.

· Experience navigating complex work environments.

· Excellent stakeholder management skills.

You should self-motivated and able to define your own roadmap and workload, and report accordingly.

Benefits

• Training & Development
• Bike to Work Scheme
• Sports & Social Club
• Private Pension
• Private Health Care Plan
• Wellness Resources
• Free Food & Snacks
• Flexible and Hybrid working #LI-Hybrid

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.

What we value is at the  CORE  of how we succeed: 

• C ollaboration: Working together to achieve our best 
• O utcomes: Drive Success in every engagement 
•   R espect: A collective feeling of inclusion and belonging 
• E xcellence: Continuously raising the bar