Duty Manager

We are currently seeking a Duty Manager to join our amazing team in The Metropole Hotel.

This is a Full Time role, you must be eligible to work 39 hours per week in the Republic of Ireland

Duties & Responsibilities:

To ensure that the operation in all areas is running to the agreed standard and follow up any discrepancies with the relevant HOD's

To be operationally responsible for the service delivery and standards throughout the entire building when on duty.

To patrol the building ensuring that all fire exits are free from obstruction and in proper working order.

Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.

Ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed..

To take control and lead the team in the event of a fire alarm or pre-alarm scenario.

Ensure that the back of house areas are in clean and proper condition.

To spot check guest bedrooms daily

Experience and Skills

• A willingness to learn and a great attitude.
• Ability to work to a deadline
• Able to work on own initiative

Benefits

• Competitive rate of pay
• Relocation Assistance
• Access to our Company Pension Scheme
• Death in Service Benefit
• Employee referral bonus
• Friends & Family discounts across our restaurants
• Special rates in our hotel accommodation
• Paid internal and external training days
• Access to Trained Mental Health First Aiders
• Team Member Social & Wellbeing Events
• Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
• Meals on Duty
• Assistance with Leap Cards