Number of Applicants
:000+
We are currently recruiting Accommodation Manager for our prestigious 5* Druids Glen Hotel & Golf Resort. Purpose of the role is to lead the housekeeping team, anticipating guest needs and ensuring that service is provided to the level they require and beyond their expectations. Candidates must be available to work both weekdays and weekends.
Key Responsibilities:
· To lead the Accommodation Team and daily operations in Accommodation Department
· To anticipate staffing requirements. Work with HR team on recruitment and retention strategies
· To coach, mentor and train team members to achieve the highest standards
· To oversee weekly rotas, holiday and seasonal planning and wage costs.
· To Meet KPI's on budgets, training and Company Standards
· To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations
· To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
· To develop a strong working relationship with colleagues in your department and related departments
The ideal candidate for this position:
· The ideal candidate must have previous Accommodation Management experience from working in a large busy 4/5* Hotel property. (Minimum 2 years’ experience as HOD)
· Be courteous and focused on providing a consistently high standard of service
· Must possess excellent communication and interpersonal skills,
In return we offer excellent employee benefits including:
· Complimentary Health Club and pool membership.
· Complimentary golf on both Druids Glen and Druids Heath courses.
· Discounted golf and health club rates for friends and family members.
· Career Development and Training
· Rewards for personal achievement in sport
· Rewards for personal achievement education
· Rewards for personal achievement in community activity
· Length of Service Rewards
· Internal Training Rewards
· Upselling & Other Departmental Rewards
· Discounted Spa treatments
· Educational Assistance – for Hospitality & other professional courses
· On-site Gym (COVID restrictions may apply)
· Bike to work scheme & other commuter plans.
· Meals during shifts
· Free on-site tea/coffee
· Free parking
· Healthy Snacks
· Staff Discounts on accommodation in our Sister Properties
· Opportunities for advancement & Career Development
· Employee Recognition (eXcellence Points)
· Achievers of the Year
· Leaders of the Quarter
· Achievers of the Month
· Departmental Star of the Month
· X-points Reward Catalogue
· Employee Referral Bonus
· Financial Planning Resources
· Team & Departmental Rewards
The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the team it employs. The success of Druids Glen, we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility, and professionalism.
If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property contact us today, we look forward to hearing from you. Druids Glen is an equal opportunities employer.
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