Front Office Supervisor

The Kingsley are looking for an experienced Front Office Supervisor to join their amazing team of staff. The Ideal candidate will have:

• Previous Experience in a similar role within a Hotel environment
• Excellent Customer Service Skills
• Excellent CRM Skills
• Excellent People Management Skills/Interpersonal Skills
• Experienced in Front Office skills such as Checking in and out efficiently, Handling Complaints, anticipating the customers needs, dealing with maintenance, room traces
• Skilled at using PMS (ideally opera cloud)
• Microsoft applications such as Teams, Excel, Outlook
• Fluent English

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Gym membership
• On-site parking
• Store discount
• Wellness program

Schedule:

• Day shift

Work Location: In person