Applications & Support Scientist - Urgent Position

We are on the lookout for a focused Applications & Support Scientist to join our stellar team at Pale Blue Dot® Recruitment Limited in Limerick.
Growing your career as a Full Time Applications & Support Scientist is a great opportunity to develop relevant skills.
If you are strong in adaptability, teamwork and have the right drive for the job, then apply for the position of Applications & Support Scientist at Pale Blue Dot® Recruitment Limited today!

Applications & Support Scientist

Job description

Our Client have a requirement for an Applications and Support Scientist who will provide applications training & technical support to customers and distributors in a timely manner. This includes assisting in issues over the phone, on email and also visiting customers for training purposes or for those involved in customer trials or studies.

Responsibilities include but are not limited to:

• Provide technical support to customers and distributors in a timely manner.
• Provide technical support to applications team to ensure delivery of successful clinical trials and maintenance of clinical service at user sites.
• Work with the service team to assist with equipment requirements including installations, servicing and interfacing of equipment.
• Installation of equipment/IVD tests/software at end user clinical laboratories.
• Onsite training of end user clinical laboratory customers.
• Execution and documentation of clinical verification studies.
• Product troubleshooting.
• Documentation and curation of all technical support data in accordance with the company’s quality system.
• Ensure all documentation relating to products are up to date and maintained in accordance with the company’s quality system.
• Review, respond and action customer emails on a daily basis.

Requirements

• MSc in Biological Science, Microbiology, Molecular Biology or similar
• Good knowledge and understanding of Microbiology and Molecular Biology
• Full, clean driving license.
• Good analytical and problem-solving skills.
• Excellent interpersonal and presentation skills
• Ability to work as part of a team as well as on own initiative.
• Must be able to work in fast paced environment
• Must be available to travel occasionally in Ireland/UK and overseas including overnight absences
• Flexible attitude in carrying out different types of work
• Personal work planning and organisational skills

Note: By applying for this position, you may also be considered by Pale Blue Dot Recruitment for other or future related vacancies.

Pale Blue Dot Recruitment

The Resource for the MedTech workforce

Benefits of working as a Applications & Support Scientist in Limerick:

● Excellent benefits
● Company offers career progression opportunities
● Advantageous package