Business Analyst

Business Analyst

Are you interested in working in a diverse, varied and vital role delivering innovative digital products and solutions? Would you like to be driving projects within the Aon Business Services team, with the opportunity to support the delivery of projects aligned to our strategic program? If so, then this may be the role for you!

This is a hybrid role with the flexibility to work both virtually and from our Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Business Analyst will work as part of a team of problem solvers, helping to solve business issues from strategy to execution. Building positive relationships with business sponsors, you will help define project roadmaps and ensure the supporting requirements are documented and prioritized accordingly.

Using your experience and skills you will facilitate digital solution outcomes for the organization by designing, building, and maintaining products on Aon’s core strategic business applications. The role also contributes towards the continuous improvement process in relation to how products are designed and configured.

Main responsibilities will include:

• Gather, manage, define and validate business requirements from multiple stakeholders for development and implementation of ABS products, tools and analytics
• Analyse and understand business workflow and provide solutions for product enhancements and new initiatives and provide ongoing support for existing products
• Collaborate with technology groups, business colleagues and other teams to deliver high quality, user-centric products, and features
• Work closely with software developers and other colleagues to ensure that they clearly understand the requirements and the features to be delivered.
• Support and co-ordinate testing activities across all phases of projects including unit testing, integration testing, user acceptance testing and downstream testing.
• Capture and track feedback from the end users for future application and analytics design and provide recommendations in developing business solutions for business stakeholders.
• Ensure high levels of accuracy, quality, and attention to detail in all project artefacts and work you're doing
• Apply industry best practices, techniques, and standards throughout entire project execution

How this opportunity is different

Aon Business Services (ABS) is a key component of our Aon United Blueprint helping the firm deliver the best of our firm to clients. ABS powers the world class operations and technology capabilities that Aon delivers to clients and colleagues. It provides shared operational platforms, enabling technologies, data and analytics to improve client service and increase resilience.

We are a global team working with all solution lines, collaborating with business leaders to drive innovation.

At Aon, you will get to experience working with a diverse and dynamic team which will support and inspire you and provide the opportunities and resources to develop your skills. It’s an environment which encourages you to achieve your best - together we’ll empower results.

Skills and experience that will lead to success

• Demonstrable experience in business analysis or similar role
• Validated previous experience within a similar role with evidence of successful delivery of product and business change outcomes
• Strong analytical and problem-solving skills with knowledge of Agile processes and principles
• Experience in digital product or platform development
• Design Thinking Focused - experience with customer journey design and customer experience implementations
• Experience of taking ownership of stakeholder deliverables
• Demonstrable ability to complete projects according to outlined scope, budget, and timeline
• Experience working with multi-functional teams that include business partners, domain experts, analysts, UX designers, IT architects
• Self-starter with the ability to learn and work independently and as part of a team
• Excellent communicator with good interpersonal skills
• Relevant 3rd level qualification or equivalent experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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