Senior Site Reliability Engineer

Founded in 2009, Rent the Runway is disrupting the trillion-dollar fashion industry and changing the way women get dressed through the Closet in the Cloud, the world’s first and largest shared designer closet. RTR’s mission has remained the same since its founding: powering women to feel their best every day. Through RTR, customers can subscribe, rent items a-la-carte and shop resale from hundreds of designer brands. The Closet in the Cloud offers a wide assortment of millions of items for every occasion, from evening wear and accessories to ready-to-wear, workwear, denim, casual, maternity, outerwear, blouses, knitwear, loungewear, jewelry, handbags, activewear, ski wear, home goods and kidswear. RTR has built a two-sided discovery engine, which connects deeply engaged customers and differentiated brand partners on a powerful platform built around its brand, data, logistics and technology. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list four times, while Hyman herself has been named to the “TIME 100: Most Influential People in the World' and as one of People Magazine’s “Women Changing the World.”

Galway Office 

Rent The Runway established its European Technology Hub in Galway in April 2019. Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth. 

The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.

About the Team: 

Our Platform Engineering team is smart, pragmatic, and entrepreneurial. We are reliability-focused and relentlessly passionate about making the closet-in-the-cloud a reality for our customers. We drive the operational capability of creating and advocating best practices to support largely distributed, fault-tolerant systems in the cloud that serve our customers every day.

We practice continuous improvement & process management techniques to put quality into everything we do. We cross-functionally service the Rent the Runway business and support multiple departments across IT, Engineering, Product, Security, Compliance and the Business. 

About the Job:  

As a Senior Site Reliability Engineer (SRE) you will have the opportunity to spearhead and lead technology initiatives in the realm of cloud infrastructure, software delivery and observability. You will be responsible for building and developing tooling, policies, and processes to advance Rent The Runway to higher levels of scale, and performance. You will lead assigned projects, and be responsible for the overall delivery of these initiatives. You will be part of a high-impact engagement with the Platform Engineering team delivering operational excellence through system automation, self-service and developer tooling that empowers the entire organisation to deliver exceptional results for our customers.

What You’ll Do:

• Utilise programming languages like Terraform, Python, Go, Container Orchestration services including Docker and Kubernetes , and a variety of GCP and services to drive service reliability.
• Implement software development practices to build observability, alerting, tracing, automation, and self-healing capabilities to maintain the highest levels of platform availability.
• End-to-end coordination across platforms, while supporting, identifying, responding, and reporting of issues; then escalating to respective teams for remediation promptly.
• Develop maintenance and operations automation through CI/CD 

About You:

• Passion for CI/CD: Demonstrated enthusiasm for developing and improving Continuous Integration/Continuous Deployment processes.
• Orchestration Technology Experience: Over 5 years of hands-on experience with orchestration tools such as Kubernetes and/or Helm .
• Coding and Scripting Proficiency: Advanced skills in Terraform and Ansible , with a solid understanding of CI/CD tools like GitHub, GitLab, and Artifactory.
• Monitoring Solutions Expertise: Practical experience with monitoring, alerting, and logging tools, including Splunk and GCP Monitoring .
• Production Environment Support: At least 3 years of experience in maintaining production environments across cloud platforms like GCP, AWS , or Azure .
• Software Development: 5+ years of experience in developing and delivering products using programming languages such as Bash, Python, Golang, or Java .
• System Optimization: Proven track record of enhancing existing systems, building robust infrastructure, and automating processes to reduce workload.
• Agile Methodology: Experience working within Agile teams, adhering to sprint cadences and delivery timelines.
• Problem-Solving Skills: Ability to effectively triage issues and conduct thorough root-cause analyses when necessary.
• Team Collaboration: Strong team player with the ability to work collaboratively within diverse groups.
• SRE Influence: Capable of driving Site Reliability Engineering practices among development and operations teams.
• On-Call Duties : Willingness to participate in an on-call rotation, troubleshoot production issues, perform Root Cause Analyses, and share insights with the Engineering and Operations teams.

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.
• Competitive Stakeholder Pension - taking care of your future. 
• Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered. 
• Company wide events and outings - our team spirit is no joke - we know how to have fun!
• Hybrid Work - This is a hybrid role based in our Galway, Ireland office . Employees have to option to work remotely 2-3 days per week.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.

By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here . 

Rent the Runway Candidate Privacy Notice

As part of our candidate application and recruitment process, Rent the Runway processes certain personal data about you.

The purpose of this privacy notice (“ Notice ”) is to provide candidates (“ you ” or “ your ”) with information about how Rent the Runway collects, uses, stores and transfers your personal data.

Rent the Runway, Inc. and (if different) the Rent the Runway entity (listed in Schedule 1) with whom you are seeking to enter into an employment contract or to which you otherwise seek to provide services are data controllers of your personal data. (“ Rent the Runway ”, “ we ”, “ us ” or “ our ”)

1. Types of information we collect

In order to manage your application, we need to process certain personal data about you. “ Personal data ” is information which relates to you and which identifies you or is capable of identifying you as an individual, and may be provided to us by you or generated as a result of being recruited by or applying to work at Rent the Runway.

We collect and process your personal data including, but not limited to, the following:

• Personal details and contact information : This includes information such as name, contact information (e.g. home address, telephone number and personal email address) and proof of identity.
• Recruitment and application details, education and training information : This includes information contained in letters of application and CVs, previous employment background and references, technical skills, educational background, professional qualifications and registrations, training courses attended, language capabilities and other relevant skills, nationality and right to work.
• Assessment details : If we ask you to attend for interview (either in person or by telephone or video), we may generate information about you such as assessments or interview notes.
• Results of regulatory screening checks : If we make a conditional offer of employment, we will consider the results of these checks where permitted by local law.

2. How we use this information

We use the above information for the purpose of progressing applications and assessing the suitability of candidates for employment with Rent the Runway. Where you have given us permission, we also keep this information as part of our talent database so that we can contact you about current and future open positions at Rent the Runway.

By collecting and processing the above categories of personal data, Rent the Runway is pursuing its legitimate business interests in hiring suitable candidates and seeking assurances from previous employers and referees as to candidates’ work performance and reliability. It is also necessary in the legitimate interests of Rent the Runway to maintain a talented workforce and in your legitimate interests of ensuring that you are considered for future roles at Rent the Runway.

We also use the information to fulfil legal or regulatory requirements if necessary. For example, if we make a conditional offer of employment, we may be required to confirm the identity of our personnel and their right to work in a particular country under immigration and employment rules.

We may also be required to carry out pre-employment screening against global exclusion and sanction lists for the purposes of international and US export control regulations. To do this, we ask one of our service providers to search third party databases to ensure you are not on a sanction list.

When collecting your personal data is mandatory, this will be stated at the time of collection of the personal data. If you choose not to provide the mandatorily required personal data, this might affect your application.

3. How we share this information

Where necessary, and in accordance with the purposes set out in this Notice, your personal data will be shared internally with individuals involved in the hiring process and with other Rent the Runway group affiliates and/or third party service providers. These will include, for example, service providers who provide pre-employment screening services to us and other third party service providers who provide services on our behalf such as recruiters and our applicant tracking system provider.

When you use third-party apps, websites or other products integrated with our systems to apply for a role, they may collect information about you subject to their own terms and privacy policies.

4. How long will we retain your personal data?

Rent the Runway maintains appropriate technical and organisational measures to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment at Rent the Runway and for an extended period of time to comply with our legal obligations, to resolve disputes and to enforce our agreements.

If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for a period of 18 months so that we can comply with our legal obligations and resolve disputes. With your permission, your information will be retained for a further 2 years so that we can contact you about current and future open positions at Rent the Runway.

5. Data Transfers

Rent the Runway is a global business and we may disclose and transfer your personal data to persons or companies located outside the European Economic Area (“ EEA ”) for any of the purposes set out in this Notice. Some of these countries may not have the same levels of data protection or similar rules regulating government agency access to personal data as are present in the EEA. In these cases, we take steps to protect your personal data. Rent the Runway will typically transfer and disclose your information in compliance with the Standard Contractual Clauses approved by the European Commission. You can request a copy of the Standard Contractual Clauses by emailing .

6. How can you update your personal data and exercise your statutory rights?

Please make sure that your personal data is accurate and up to date, and please inform us of changes in a timely manner.

If you live in the EEA, with some limited exceptions, you may inquire about the personal data we maintain about you and exercise your rights to access, correct, export, and delete your personal data, including information contained in your employee file. In addition, when we process your personal data based on our legitimate interests (as set out above), you have a right to object to our processing of your personal data. If you would like to exercise any of these statutory rights, please contact . You may also have a right to lodge a complaint with your local data protection authority.

You also have a right to obtain a copy of your information in an easily accessible format. In certain circumstances, you may also request us to transfer this some of information to third parties.

You have the right to withdraw your consent to our processing of your information at any time. Please email us at should you wish to exercise this right.

7. Changes to this Notice

We may update this notice from time-to-time. We will take reasonable steps to notify you of any changes.

8. Contact us

If you have questions or suggestions about our personal data processing practices or if you would like to exercise your statutory rights, you can contact John-Paul Sukkar at .