Content Operations Manager, th Note Press Dublin Regular Operations Job ID: A

Content Operations Manager, 8th Note Press

Dublin Regular Operations Job ID: A124058

Responsibilities

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.Why Join UsCreation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.Join us.About the TeamThe 8th Note Press team aims to empower authors and bring great books to a worldwide audience. We use not only our data strength but also our promotional advantages to help writers find their target readers and make their books viral both online and offline.Responsibilities:- Collaborate with internal teams and external providers to ensure all book content is optimized for ingestion and distribution- Manage content projects and internal systems to ensure timely execution of publishing milestones, trafficking of assets, and fulfillment of payment commitments- Act as the subject matter expert for book content QA and publishing processes, identifying and troubleshooting issues with content providers and internal product team- Develop and evangelize playbook for providers to optimize content for technical delivery and success with consumers- Provide partner content education training and support- Collaborate with product and technical support teams in provider issue diagnosis and resolution- Measure, analyze, and report on Operation Team efforts, providing insights to cross-functional teams- Collaborate cross-functionally with global Content Strategy, Editorial, Product, and Business Development teams to ensure alignment of processes and improvements across all functions

Qualifications

Minimum Qualifications:- 3+ years of operations and/or project management experience in book publishing industry- In-depth technical understanding of standard file formats and technical specifications for digital media content and its ingestion & distribution- Passion for organization, details, systems, spreadsheets, and project management software- Strong communication skills, cross functional collaboration skills, and strategic account relationship management skillsPreferred Qualifications:- A growth mindset with strong commitment to continuous learning and improvement- Energized by the start-up mentality, willing to learn new procedures, create new systems, and collaborate on new projects- Strong organizational, problem-solving, interpersonal, and communication skills with global team- Capable of independently tackling and organizing challenges, projects, and team inquiriesByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.