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Reach Plc are looking for a Head of Content & Strategy to Head up Client Solutions at Reach, your core mission is to seamlessly integrate clients and brands onto our platforms by deeply understanding their needs, goals, and obstacles.
You will be Working directly with our Client strategy director to ensure clients are being serviced locally to the highest standards.
This role can be based in Dublin or Belfast
So, who are we?
We are Reach plc, you might not have heard of us but we have probably met without you even realising it.
We are home to the UK and Ireland’s most iconic digital platforms, magazines and newspapers. From the Irish Mirror, Irish Daily Star, DublinLive, BelfastLive, RSVP and Cork Beo. We help all kinds of people share experiences through our stories because we believe this is what makes us human. At Reach, not only will you feel better understood, you will also feel you understand other people better too.
Your pivotal role involves blending this understanding with our strengths, flagship products, and insights to generate transformative solutions. You're not just pitching ideas; you're architecting compelling stories, initiating experiences for our clients, surpassing their expectations.
Collaborating closely with sales teams, you serve as the vital link between our clients and our offerings, ensuring each interaction is tailored, strategic, and impactful. Your expertise is fundamental to fostering client satisfaction, retention, and fostering growth.
Other duties include:
Have a genuine interest in the businesses we work with to best gauge how Reach can assist their business
Contribution to ideation in response to briefs as well as speculative proposals
Attend client meetings and be the voice of reason when push comes to shove about campaigns
Interpret what clients are looking to achieve and help direct them towards our core products backed by customer value strategy.
Excellent attention to detail
Ability to manage multiple tasks at once and prioritise workload effectively
Strong presentation skills
Ability to get your point across in a conversation
Strong account management skills
Team player - Ability to work as part of fast paced team
Proficient computer skills including excel, word
Strong communication skills
Experience with Salesforce or similar CRM an advantage
At least 3 year’s experience in media industry
Degree in marketing, advertising, digital or relevant discipline
Proven track record in sales/account management
We are offering a competitive salary and benefits including;
Help saving for your retirement - j oin our pension scheme and we’ll match contributions up to 6%
25 days’ holiday per year when you join. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
Giving back day - an additional day’s leave each year to support a cause close to your heart
Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
As one of the UK’s top 50 Inclusive Employers everyone’s invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
Wellbeing support - including a 24/7 assistance programme for you and your nearest and dearest
Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes
Member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels
Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
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