Technical Content Manager

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Technical Content Manager (Marketing)

Apply locations Cork, Ireland time type Full time posted on Posted 2 Days Ago job requisition id R10586

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

At Proofpoint, people are at the heart of our award-winning lineup of cybersecurity solutions. And the people who work here are the key to our success. We’re customer-focused, collaborative and committed to excellence. Through a culture of diversity, honesty and initiative, we deliver meaningful innovation that helps manage today’s biggest threats. With opportunities in all functions, we offer many exciting reasons to join our team.

The Role

Proofpoint is one of the fastest growing cyber security firms globally (multiple Gartner MQ, Forrester Wave and Frost Radar leader). We’re looking for an experienced writer and marketer for our Technical Content Manager role. You’ll conceive, manage, and produce marketing collateral that explains the benefits, features and differentiators of our products from a customer-focused perspective that helps our prospects make smarter security decisions.

As a key member of the content team, you’ll work on a range of technical writing projects—including white papers, technical briefs, data sheets, solution briefs and other content. This content is a cornerstone of our product marketing, sales enablement, demand generation, and SEO efforts. You’ll also act as a brand ambassador, helping to maintain brand and style consistency across all marketing channels. You’re perfect for this role if you are creative, organized, detail-obsessed, team-oriented and thrive in a fast-paced environment.

You should know commonly used online marketing concepts, practices, and procedures, including user experience (UX), information architecture, design and content management systems and workflows.

Your day-to-day

• Partner with product leads, product marketers and other key stakeholders to write, edit and produce key product collateral, including data sheets, solution briefs, white papers and more.
• Coordinate with program managers on major marketing product launches, managing logistics, timelines and reviews.
• Research, write, proofread, edit and maintain product-focused content.
• Translate brand goals and business needs into clear, engaging, actionable content and work with information architects, designers, content owners and developers to brainstorm concepts and coordinate content and design.
• Maintain the Proofpoint style guide (online and print) and product descriptions used by vendors and in-house writers

Requirements

• Expertise in publishing technical and marketing documentation with FrameMaker or InDesign.
• Proven success in synthesizing complex technical concepts and communicating them clearly, concisely and on time
• Ability to juggle multiple projects at once, react to changes, and re-prioritize when necessary
• Ability to confidently edit content from other teams in a way that is faithful to the author’s meaning but consistent with our style guidelines and centered on and empathetic to our readers
• Ability to self-manage projects and work within deadlines with multiple stakeholders
• Proactive, can-do approach that builds bridges with other teams and overcomes obstacles in a collaborative, team-oriented manner
• Ability to generate and present ideas and strategies to technical audiences
• Familiarity with the AP Stylebook and ability to master and contribute to our in-house style guide

Why Proofpoint

We are wholly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a pioneer in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner. We welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

#LI-SL1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Proofpoint has been honored with five Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

Disrupting the Status Quo

We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

Making a Difference

Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

Our Commitment

We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

About Us

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud architecture
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.