UX Researcher (Mid/Senior)

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

We are a diverse and dynamic research organization, responsible for applying insights to influence design, product, and strategic business decisions. We’re passionate about crafting an outstanding research organization at Workday, known for delivering high quality, timely insights that help Workday deliver solutions that support thousands of employees around the world. Our team includes people from non-traditional research backgrounds, as well people from academia. We invite you to reach out and talk with us; we love research and researchers and genuinely celebrate the quirkiness that abounds across our diverse backgrounds - we’ve researched everything from authoritarian regimes to local food to software billions of people use every day. We’d love to add your research stories, too.

About the Role

As a UX Researcher at Workday your focus will be on both big and small initiatives as well as long and near term decisions. You will be empowered to own and craft a research roadmap for your product area, working closely with product, design, and other stakeholders to ensure research efforts are aligned with priorities. 

Our ideal candidate is comfortable in at least one research method and can demonstrate ability in several others. We are looking for someone who can illustrate skills connecting research insights to business and product solutions. We are looking for a researcher with a consistent record of executing research projects and delivering on high quality, impactful insights. Building and maintaining strong, purposeful relationships with design, product, engineering, and research partners is crucial. You can demonstrate experience leading complex research projects and mentoring more junior researchers.

Areas of responsibility include:

• Work closely with cross-functional teams to identify research needs and opportunities.

• Define a research strategy for a single product area that includes strategic and tactical research deliverables.

• Design and implement research using appropriate methods for the project, timelines, and business needs.

• Create durable research insights that align with user-centered design principles.

• Analyze data and findings to deliver actionable insights that inform business, product and design decisions.

• Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization

About You

Basic Qualifications: 

• 3+ years of professional experience conducting research ideally within an enterprise environment.

• 3+ years of professional experience with evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology.

• 3+ years of experience with the product development process.

• Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers

Other Qualifications:

• Masters degree/PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or equivalent experience.

• Track record of translating research into business impact

• Effective interpersonal skills with experience presenting to diverse audiences

• A flexible and effective influencing style

• Ability to meet bold timelines.

• Self-starter and strong finisher with a positive demeanor

• Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers

• Direct experience and understanding of Financial products and services

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!