Account Manager

Summary:

As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force of helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them.  With a client-centric mindset, you will leverage Meta's cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger than ever before. We are a team of innovators, and sales experts with demonstrated product expertise, who are passionate about harnessing the power of AI to drive revenue and deliver exceptional experiences for our customers.

This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities worldwide. Join us and help shape the future of advertising and sales at Meta.

Responsibilities

• Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction
  
• Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen
  
• Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products
  
• Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships
  
• Collaborate with cross-functional teams to design and implement solutions that align with client objectives
  
• Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes
  
• Preferred qualifications
  
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
  

Requirements

• 8+ Years of experience in sales
  
• Proven track record in sales, account management, or business development sectors
  
• Bachelor’s Degree
  
• Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities
  
• Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals
  
• Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans
  
• Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes
  
• Fluent in English
  

Benefits

• Competitive salary
  
• Healthcare contribution and inclusion in company pension scheme
  
• Work laptop and phone
  
• 25 days annual leave (pro-rata) plus paid bank holidays
  
• Expanding workforce with potential for career progression for top performers