Analyst (III) - Biopharma

Our Client is hiring an Analyst III for their Biopharma dept. The successful candidate will perform scientific test procedures on customer samples, ensuring accurate and timely results. This role involves both routine and non-routine analysis while maintaining the highest standards of quality and safety.

Responsibilities Include but are not Limited to:

• Performing routine and non-routine analysis as required by the laboratory.

• Preparing and approving results for tests within areas of competence.

• Being aware of customer requirements and ensuring the cycle is complete when the customer receives their report.

• Handling customer queries and communicating significant results to customers.

• Staying updated with technological or methodological changes and adjusting work practices accordingly.

• Training junior staff members in analytical techniques as needed.

• Performing quality control (QC) samples in line with company procedures.

• Revising Standard Operating Procedures (SOPs) as required by the laboratory.

• Participating in the weekend rota and/or overtime schedule as required.

• Updating relevant documentation when requested.

• Deputizing for supervisors or managers as needed.

• Maintaining a clean and tidy laboratory area, including both visible and hidden spaces.

• Providing cover for other team members as required.

• Ensuring all documentation is completed accurately, on time, and legibly.

• Keeping training records up to date and proactively initiating further training where possible.

• Adhering to safety, housekeeping, and quality standards, and notifying management of any discrepancies.

• Ensuring customer requirements are fully met and being flexible to work in any area of the business as needed.

• Identifying opportunities for improvement in quality and service and collaborating with the team to implement continuous improvement initiatives.

• Participating in the company On-Call / Call-Out rota as required.

Education:

• A degree or diploma in Chemistry or a related discipline is desirable.

Experience:

• At least 2+ years of experience in a GMP laboratory.

Skills and Competencies:

• Strong documentation skills with attention to accuracy and detail.

• Good communication skills both internally and externally, with the ability to understand and articulate customer needs.

• Passionate about quality and customer service.

• Good team player who is organized, dependable, and accurate.

• Ability to work effectively within a team and independently.

• High level of dependability, reliability, and integrity.

Performance Competencies:

• Builds Customer Allegiance: Dedicated to meeting customer expectations, building long-term relationships, and ensuring deliverables are completed on time.

• Focus on Growth: Works towards business goals with a commitment to excellence and is willing to take responsible risks to achieve results.

• Job Knowledge: Comprehends all phases of work, utilizing relevant theories and practices while understanding related departmental functions.

• Teamwork and Cooperation: Adapts to change positively, promotes good attitudes, and maintains professionalism during conflicts.

• Interpersonal Skills: Builds positive working relationships, maintains confidentiality, and listens actively to ensure understanding.

• Dependability: Reliable in attendance and assignment completion, with initiative to assist during absences.

• Safety: Prioritizes workplace safety, attends safety meetings, and adheres to established safety policies.

• Personal Development: Proactively seeks learning opportunities and is receptive to feedback for continuous improvement.

• Problem Solving and Decision Making: Utilizes problem-solving tools before making decisions, proactively presents solutions, and seeks preventive measures.

This role provides an opportunity to perform high-quality scientific analysis while contributing to continuous improvement, customer satisfaction, and team collaboration.