Assistant Front Office Manager

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.

We now have a fantastic new opportunity for an Assistant Front Office Manager to join our team and contribute to the future success of Killashee Hotel.

Key Requirements:

        Previous experience as Assistant Front Office Manager or Reception Supervisor is essential

        Working knowledge of Front Office Systems - Opera Experience desirable.

        Passionate about hospitality and providing excellent service

        Be courteous and focused on providing a consistently high standard of service.

        Must be a team player with the ability to multi-task.

        Must be standards driven and detail orientated, with the desire to progress within the hospitality industry.

        Excellent written and spoken levels of English.

Main Duties:

        Responsibility for the efficient running of the front office activities ensuring highest standard of customer service

        Assisting in training and development of existing and new members of the team

        Assisting in training of SOP's and Standards.

        Ensuring arrival & departure procedures are followed to ensure a positive guest experience.

        Upselling rooms and cross selling throughout departments

        Attend meetings such as Daily Briefings and weekly Head of Department meeting.

        Overseeing the allocation of rooms and liaising with Accommodation department to ensure timely availability.

Why work with us:

        We provide excellent learning and development opportunities

        All our team members receive free leisure centre membership

        Discounted rates for FBD Hotels and Resorts

        Employee Assistance Programme and Wellness initiatives

        Affinity discount with FBD insurance for home, car and travel

        Free parking on site

        Meals provided on duty

        Employee referral incentive scheme

        Social team events

        Flexible working hours

        Excellent working environment focused on team appreciation

        Team Recognition programme